Orange County Government · 20 hours ago
Skilled Craft On Call - Database & Membership Coordinator
Orange County Government is dedicated to serving the public with integrity and professionalism. They are seeking a part-time Database & Membership Coordinator to support the museum's membership and development efforts through accurate database management and administrative support.
Government Administration
Responsibilities
Maintain and update constituent and membership records, including contact information, membership levels, and renewal dates, in Altru to ensure accuracy and consistency
Run standard and ad-hoc queries and reports to support membership, development, and marketing needs
Perform regular data audits, cleanup, imports, exports, deduplication processes, and basic troubleshooting related to Altru
Assist with the creation and management of related systems such as email marketing platforms and event registration tools
Serve as the primary internal resource for CRM functionality and basic training to staff users
Coordinate with marketing on membership listing mailings
Run requested queries and reports for communication needs
Coordinate with visitor experience on membership renewal notifications, acknowledgments, welcome packets, and special appeals as related to Altru
Provide coverage at the museum front desk, as needed, including greeting visitors and processing admissions
Sell and process tickets, memberships, and retail items using Altru and point-of-sale systems
Follow established data entry standards and confidentiality protocols
Qualification
Required
Experience working with CRM database systems
Strong attention to detail and data accuracy
Experience with database queries, reports, and mail merges
Proficiency with Microsoft Excel, Word, and Outlook
Ability to manage multiple tasks and meet deadlines in a part-time schedule
Preferred
Previous experience in a museum, nonprofit, or cultural organization
Familiarity with membership programs or donor stewardship
Proficiency in MailChimp audience maintenance
Company
Orange County Government
Our mission is to serve the citizens of Orange County and our guests with integrity, honesty, fairness and professionalism.