CSAA Insurance Group, a AAA Insurer · 19 hours ago
Subrogation Assistant (Remote)
United States
Full-time
Remote
Entry Level
$19.56/hr - $26.04/hr
2+ years expCSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. They are seeking a Subrogation Assistant to support their operations by processing transactions, resolving issues, and ensuring compliance within established procedures.
AssociationAuto InsuranceCommunitiesHealth CareInsuranceNon ProfitTravel Agency
No H1B
Responsibilities
Utilizes multiple systems to service policies and process transactions such as address changes, loss payee updates, total loss vehicle removals, and Evidence of Insurance requests
Creates insurance documents and new business packets in accordance with established procedures
Answers calls and resolves issues on the help desk
Investigates billing and payment discrepancies issues to resolution and prepares supporting documentation
Reviews applications for insurance eligibility and binds new business policies
Performs quality control and compliance review within work areas as assigned
Qualification
Required
Strong customer service skills
Intermediate computer skills
Working knowledge of office procedures and processes
High school diploma or equivalent plus vocational training
2 – 3 years of clerical, office or support experience
P&C license required if binding new business policies
Preferred
Ability to create basic MS Office documents and spreadsheets
Insurance knowledge strongly preferred
Insurance systems knowledge strongly preferred
Basic analytical skills
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
Lives into cultural norms (e.g., willing to have cameras when it matters helping onboard new team members, building relationships, etc.)
Fulfills business needs, which may include investing extra time, helping other teams, etc
Benefits
Performance bonus
401(k) with a company match
Company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 5% of eligible pay
Company
CSAA Insurance Group, a AAA Insurer
Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Zukerman
President and CEO
Joseph Kamau
SVP and Chief Information Security Officer
Recent News
Digital Insurance
2025-10-23
2025-10-04
Company data provided by crunchbase