Account Services Associate jobs in United States
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Lightspeed Financial Services Group · 17 hours ago

Account Services Associate

Lightspeed Financial Services Group is a premier provider of equities, options, and futures brokerage services for active and professional traders. They are seeking an Account Services Associate who will provide clients with exceptional and personalized customer service, manage client account applications, and collaborate with various departments.

Customer ServiceFinanceFinancial ServicesFinTechRetailSoftware

Responsibilities

Collect, review and process applications for new client accounts
Modify existing accounts
Respond to client inquiries via phone and email
Work closely with Operations and Sales departments and Account Services teams
Perform special assignments and activities as defined by management

Qualification

KYCCDD standardsAMLCIP frameworksFINRA Series 7 licenseFINRA Series 24 licenseBachelor’s degreeMultitasking skillsChineseExceptional communication skillsAttention to detailDecision-making

Required

Bachelor's degree required; advanced certifications or education preferred
Experienced with KYC and CDD regulatory standards, including documentation collection, verification and risk assessment during client onboarding
Demonstrated expertise in AML and CIP frameworks, with the ability to apply them in complex or high-risk scenarios
Exceptional written and verbal communication skills, with the ability to influence stakeholders and provide clear guidance
Strong attention to detail combined with seasoned judgment and confident decision-making
Proven ability to lead and perform effectively in a fast-paced, high-volume environment
Advanced prioritization and multitasking skills, including the ability to manage competing deadlines and escalations
FINRA Series 7 and Series 24 licenses required

Preferred

Advanced certifications or education preferred
Series 3 or Series 4 preferred
Proficiency in Chinese and/or additional languages is a plus

Benefits

Competitive salary and annual performance-based bonus
80% company paid medical, dental, and vision insurance plan options for employees and eligible dependents
401k plan with company match
Generous paid time off and holidays
100% company paid disability and life insurance plans
FSA, HSA, dependent care, and commuter pre-tax plans
Hybrid work schedule
Company provided lunches when in office
Strong emphasis on fostering a collaborative learning environment
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance

Company

Lightspeed Financial Services Group

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Lightspeed is a premier provider of equities, options, and futures trading.

Funding

Current Stage
Growth Stage
Total Funding
$25.75M
Key Investors
Goldman Sachs
2014-12-31Series Unknown· $0.75M
2010-10-21Private Equity
2000-06-16Private Equity· $25M

Leadership Team

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David Chaskin
Chief Financial Officer
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Thomas Gibb
Co-President and COO
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Company data provided by crunchbase