First Hawaiian Bank · 20 hours ago
Quality Control Coordinator
Honolulu, HI
Full-time
Onsite
Mid Level
$57K/yr - $70K/yr
4+ years expFirst Hawaiian Bank is a well-established institution recognized as one of the best places to work in Hawaii. They are seeking a Quality Control Coordinator to ensure quality control and compliance in residential mortgage servicing operations.
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Responsibilities
Ensure the timely performance of quality control and correspondent lender reviews
Review of findings drafted by staff
Drafting quality control reports for dissemination to management
Perform quality assurance reviews on vendor reviewed loans
Quality control reviews on all aspects of the residential mortgage servicing operations
Measuring performance against legal, regulatory, investor and internal bank policies
Acts as liaison between QC and Correspondent Lending Account Executive/Correspondent Lenders; and vendors in coordinating mortgage servicing and HMDA quality control reviews
Serves as back up support to QC Manager
Qualification
Required
Bachelor's degree in finance, accounting, related field, or equivalent experience such as four (4)+ years in mortgage banking with a background in residential quality control or underwriting required
Two (2)+ years of experience in residential quality control or underwriting required
Strong writing skills to aid in composition of audit findings
Must be organized, detail oriented and able to work under pressure
Must be a self-starter, able to function with minimal supervision and meet deadlines
Must have effective written and oral communication skills
Proficiency with spreadsheet and word processing applications (MS Office Word and Excel). Knowledge of database (MS Access) is helpful
Detailed self-employed analysis experience
Experience with internet searches, etc. to research items such as employment and other loan file details
Familiar with online databases, industry vendors, banking software
Comprehensive knowledge of Fannie Mae/Freddie Mac guidelines and Regulatory Compliance
Analytical thinking ability, diplomacy, and professional
Proven record of industry-based underwriting or quality control experience and strong understanding of industry issues, such as mortgage fraud
Preferred
Three (3)+ years of experience in real estate lending, mortgage compliance, or mortgage banking preferred
Benefits
Comprehensive benefits program
Company
First Hawaiian Bank
First Hawaiian Bank is a financial institution that provides personal, business, and wealth management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2016-08-03IPO
Leadership Team
Jamie Moses
Vice Chairman and Chief Financial Officer
Steve Rodgers
Chief Investment Officer
Recent News
2025-10-31
First Hawaiian, Inc.
2025-10-24
2025-10-03
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