LifeStance Health · 5 hours ago
Director, Operations
Georgia, United States
Full-time
Hybrid
Director/Executive
$130K/yr - $150K/yr
7+ years expLifeStance Health is a leading mental health practice group dedicated to helping individuals and communities with their mental health needs. The Director of Operations is responsible for overseeing day-to-day operations, managing field employees, and ensuring high satisfaction levels in service delivery across a designated region.
Health CareHospitalMedical
Responsibilities
Responsible for supporting a platform of practices and managing field employees and supported practices
Provide outstanding leadership for a geographically dispersed team, recruit key hires, and implement training and cross training to strengthen service offerings
Responsible for developing a high level of excellence with the administrative and operations staff of supported practices
Drive a strong culture and environment that will support and enable all team members to be successful. Foster accountability, teamwork and mutual trust and respect for all team members through mentoring and coaching activities
Work with team members to ensure that patients of supported practices are highly satisfied with their experiences
Monitor regional KPIs and develop action plans when needed; Responsible for regional P&L outputs
Regional Revenue cycle management
Coordinate monthly meetings and ongoing training for staff
Troubleshoot and triage potential issues to identify root cause
Work collaboratively in partnership within LifeStance leadership to contribute to process improvements, tools or resources to enhance the customer and patient experience
Other duties as assigned
Qualification
Required
Bachelor's degree
7+ years of operational management within a healthcare setting
Knowledge and experience with clinical operations
Knowledge of clinical information systems such as EMR, MAR, PACS, Registration, OE, CPOE, etc
Ability to learn new technology while gaining proficiency in several EMR/EHRs; gain proficiency in new technologies. From cloud everything, non-Microsoft work environment to implementations using FHIR & API
Exceptional client engagement
Proven ability to improve business processes, methods, quality, and decision-making to achieve meaningful, measurable improvements
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Benefits
Medical
Dental
Vision
AD&D
Short and long-term disability
Life insurance
401k retirement savings with employer match
Paid parental leave
Paid time off
Holiday pay
Employee Assistance Program
Company
LifeStance Health
LifeStance is a national provider of behavioral healthcare services with operations across the country.
5001-10000 employees
H1B Sponsorship
LifeStance Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$125MKey Investors
Silversmith Capital Partners
2024-05-21Post Ipo Secondary· $125M
2021-06-09IPO
2017-01-01Private Equity
Leadership Team
Chuck Solomon
Director of Employer Branding & Recruitment Marketing
Warren Gouk
Chief Administrative Officer (CAO)
Recent News
LifeStance Health, Inc.
2025-11-07
2025-11-07
Company data provided by crunchbase