Ennoble Care · 13 hours ago
Referral Coordination Associate (Marlton, NJ)
Marlton, NJ
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrEnnoble Care is a mobile primary care, palliative care, and hospice service provider. They are seeking a Full-time Marketer Referral Coordination Associate to manage and support referrals from marketing partners, ensuring timely communication and proactive scheduling of referred patients.
Health CareMental Health
Responsibilities
Serve as the primary liaison between Ennoble Care and assigned marketers, managing ongoing communication through chat, email, and phone
Receive, track, and monitor all marketer-referred patients from initial referral through scheduling and first visit completion
Provide timely and proactive updates to marketers on referral status, next steps, and any required follow-up
Coordinate and schedule new patient appointments for marketer-referred patients, ensuring accuracy in demographics, insurance, and visit details within the electronic medical record (EMR)
Proactively identify unscheduled or stalled referrals and take action to move them forward, including patient outreach and internal coordination
Collaborate closely with intake, scheduling, and clinical teams to resolve referral issues, missing information, or scheduling barriers
Document all marketer and patient interactions, referral updates, and scheduling actions clearly and promptly
Identify and escalate high-priority or time-sensitive referrals to leadership or appropriate operational teams as needed
Maintain a professional, responsive, and relationship-driven approach to communication that reinforces trust and partnership with marketers
Support departmental goals by contributing to referral conversion efforts, process improvement initiatives, and related administrative tasks as needed
Qualification
Required
Strong written and verbal communication skills, with the ability to manage frequent real-time interactions and status updates
Highly organized with strong follow-through, capable of managing multiple referrals and marketer relationships simultaneously
Comfortable working in a fast-paced, metrics-driven environment with shifting priorities
Preferred
Proficiency with computers, including Microsoft Outlook, Microsoft Office programs, chat-based communication tools, and EMR systems
Benefits
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Company
Ennoble Care
Ennoble Care provides hospice, palliative, homebound, community, healthcare, mental health, and aging in place.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kush Das
CEO
Molly Kreider Viscardi
Chief Operating Officer
Company data provided by crunchbase