Freedom Mortgage · 8 hours ago
FHA Claims Specialist
Marlton, NJ
Full-time
Onsite
Mid Level
4+ years expFreedom Mortgage is a company focused on mortgage solutions, and they are seeking an FHA Claims Specialist to manage the filing of various FHA claims and ensure timely processing. The role involves monitoring claims, resolving issues, and maintaining compliance with investor and insurer timeframes.
Financial ServicesInsuranceMortgage
Responsibilities
Monitor attorney firms to ensure that all title packages are submitted timely or ensure extension to HUD is requested as needed within investor/insurer timeframes
File all Part B expense claims within insurer/investor timeframes
File all non-conveyance claims including CWCOT, SFLS and loss mitigation claims within investor/insurer timeframes
Follow-up daily/weekly on all outstanding claim proceeds
Work to resolve all exceptions on suspended claim funds
Monitor daily reports and queues
Ensure Manager is kept informed of all trends and issues including, but not limited to FHA claim curtailments, loss mitigation denials
Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes
Complies timely and accurately with instructions provided by Manager. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date
Maintain regular and punctual attendance
Performs other related duties as assigned
Qualification
Required
Basic knowledge and experience with FHA, default guidelines and requirements
Attention to detail with a high level of accuracy
Strong analytical and problem solving skills
Excellent communication skills
Demonstrates professional behavior and teamwork, is dependable and adheres to Company policies and procedures
Strong decision making skills
Ability to meet deadlines in a fast paced environment
Excellent organizational skills
Strong team player
Ability to manage time well and prioritize tasks
Microsoft office experience and advanced Excel knowledge
Strong work and business ethics
Ability to read, analyze and interpret documents such as legal documents, policies and procedures and financial reports
Problem solve and seek new solutions to issues and/or work arounds
Ability to effectively write reports and correspondence
Ability to define problems, collect data, establish facts and draw valid conclusions
Proficient in computer skills and knowledge of word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable and e-mail internet software
Ability to work with minimal supervision
Must be able to handle high volumes in a fast paced environment
Ability to meet critical departmental and federal timelines with accuracy and efficiency
Ability to build relationships with both internal and external clients/vendors
Bachelors Degree (B.A.) from a four-year College or University preferred; or four to six years related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Company
Freedom Mortgage
Freedom Mortgage is a full-service mortgage lender with strong customer service and a unique streamlined process.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.55B2025-08-20Debt Financing· $500M
2023-06-27Debt Financing· $1.05B
Leadership Team
Stan Middleman
President, Chief Executive Officer
Steven Fasman
Executive VP & Executive Advisor to the CEO
Recent News
2025-10-24
2025-10-20
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