Internal Referrals ONLY: Customer Service Agent jobs in United States
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VIP Hospitality, LLC · 20 hours ago

Internal Referrals ONLY: Customer Service Agent

VIP Hospitality, LLC is a company dedicated to enhancing the experiences of patrons in the hospitality, travel, and tourism industries. They are seeking Customer Service Agents to assist passengers and visitors at the airport by providing information and support, ensuring a positive experience for travelers.

Airlines/Aviation

Responsibilities

Direct, guide, and assist passengers, visitors, and all airport employees via customer service-related functions
Provide up-to-date and accurate information and wayfinding
Report any facility and stakeholder issues in their designated and assigned areas

Qualification

Customer service experienceEffective communicationMultilingual skillsTeam collaborationProblem-solving

Required

At least a year or more of experience at an airport or large events center
Ability to communicate effectively with the traveling public
Advanced conversational and language skills in English
Ability to provide necessary documentation to prove employment authorization
Ability to obtain clearance for an airport ID
Ability to pass any background check and drug screenings post-offer of employment

Preferred

Candidates that are able to work weekends and the opening shift and/or closing shifts will be preferred over those with more limited availabilities
Speaking additional languages spoken amongst our community and traveling public at Orlando International Airport: Spanish, French Creole and French, Portuguese, Arabic, German, Chinese (Mandarin), and Japanese

Benefits

Medical, dental, and vision insurances
Matching 401(k)
Paid time off will be accrued and available after the first 60 days at an accrual rate of 1 hour for every 40 hours worked.

Company

VIP Hospitality, LLC

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The VIP Hospitality Difference VIP Hospitality is your best-in-class aviation partner, helping you excel in every customer-centric touchpoint at your airline or airport to ensure seamless, stellar passenger travel.

Funding

Current Stage
Late Stage
Company data provided by crunchbase