CHRISTUS Health · 12 hours ago
Human Resources Shared Services Specialist I - HR Shared Services
Christus Health is seeking a Human Resources Shared Services Specialist I to provide centralized support to Associates and HR Centers of Excellence. The role involves resolving HR-related inquiries, processing transactions, and maintaining accurate records while delivering exceptional customer service.
Hospital & Health Care
Responsibilities
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Provides accurate and efficient resolution of issues and inquiries through multiple channels (phone, email, Service Now) by following appropriate resolution/assessment methodology (investigating and research), utilizing knowledge management tools, educating customers on products and self-service tools, and determining the appropriate course of action or escalation for emerging issues
Provides initial contact and support for customers dealing with sensitive and confidential information relating to HR issues
Interacts with customers via telephone and chat to answer questions and aids in the completion of human resource transactions
Inputs, updates, and/or retrieves information from human resource or payroll systems
Documents all contacts and outcomes within the center’s case management software application
Routes calls to appropriate staff and/or office
Performs related work as assigned
Qualification
Required
High School Diploma
0-3 years preferred
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
H1B Sponsorship
CHRISTUS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (35)
2023 (54)
2022 (46)
2021 (22)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
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