Spokane Tribe Resort & Casino · 15 hours ago
Slot Attendant
Airway Heights, WA
Full-time
Onsite
New Grad, Entry LevelSpokane Tribe Resort & Casino is seeking a Slot Attendant to provide exceptional guest service on the gaming floor. The role involves paying out jackpots, responding to service requests, handling cash transactions, and ensuring compliance with gaming regulations.
Gambling & Casinos
Responsibilities
Practices, supports, and maintains the Mission, Vision and Values of Casino
Must be willing and able to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal
Must learn and ensure policies and procedures are being followed per the departments’ Internal Controls
Must adhere to the Spokane Tribe Casino Handbook
Must provide best possible guest experience by providing exceptional guest service
Repairing and maintaining video player terminals
The slot attendant must be proactive and identify problems and solutions concerning issues on the slot floor
Constantly walk the gaming area to assist customer needs, pushing in chairs to provide clear pathways for customers
Maintain cleanliness of the gaming area by helping housekeeping
Pay jackpots
Ensure video player terminal is filled with tickets in a timely manner, to keep machines in constant operation
Ensures compliance with Title 31 requirements and processes
Assist in maintaining gaming floor security by notifying MOD and Slot Assistant Manager of suspicious activity
Observe gamblers for signs of cheats, scams, or irregularities in play. Notify the proper personnel
Promote Casino promotions with all customers, and prompt new customers to sign onto our players club
Utilize handheld devices to assist with efficient and fast service
Perform other tasks assigned
Qualification
Required
High School diploma or GED
Strong guest service and problem-solving skills
Must be able to tolerate areas containing varying noise, smoke, and temperature levels
Able to Multitask in a fast-paced environment
Must be at least 21 years of age
Must be able to operate digital handheld devices
Guest service experience is required
Must be a fun, energetic and engaging Team Member and can represent the Spokane Tribe Casino positively while interacting with Guests
Good oral and written communication skills are required
Must be fluent and literate in English
Ability to secure and maintain STATE OR TRIBAL Gaming License
Preferred
Casino experience is preferred but not required
Company
Spokane Tribe Resort & Casino
Spokane Tribe Resort & Casino is owned and operated by the Spokane Tribe of Indians, and is part of our gaming family along with Chewelah Casino and Two Rivers Casino Resort.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase