Senior UX Researcher jobs in United States
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VeSync · 2 months ago

Senior UX Researcher

VeSync is a portfolio company with brands that cover different categories of health & wellness products. They are seeking a Senior UX Researcher to lead end-to-end research that shapes product strategy and informs design decisions, while deepening the understanding of user needs across multiple product lines.

Consumer GoodsCustomer ServiceE-CommerceLocal

Responsibilities

Lead End-to-End Research
Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines
Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points
Design studies that address key product risks — value, usability, feasibility, and viability
Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes
Balance deep research with lean, iterative testing to support product agility and continuous learning
Strengthen Research Operations
Maintain and enhance the participant panel, consent workflows, and research documentation systems
Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent
Evolve a research repository that promotes knowledge sharing and long-term organizational learning
Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact
Cross-Functional Collaboration & Communication
Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics
Integrate research insights into product strategy and roadmap prioritization
Present insights clearly to executive and cross-functional audiences, influencing both product and business direction
Champion user empathy and customer-centric culture across the organization

Qualification

Mixed methods researchEnd-to-end researchUser-centered designResearch operationsStakeholder communicationAgile environmentsHuman-Computer InteractionPsychologyAnthropologyFigmaUserTestingDovetailQuantilopeHealthWellnessCuriosityStorytellingAdaptability

Required

Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field
5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains
Proven success conducting end-to-end research from discovery through validation and post-launch evaluation
Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork)
Strong synthesis, storytelling, and stakeholder communication skills
Experience supporting beta programs in agile environments
Applicants must include a portfolio of their work when applying

Preferred

Proficiency with tools like UserTesting, Dovetail, Figma, Quantilope, or similar research/repository platforms
Experience working with international or multilingual teams; communicates with empathy and clarity across time zones and cultures
Comfortable with rapid, iterative product testing and evidence-driven experimentation
Background or interest in health, wellness, or behavioral science
Highly motivated, adaptable, and curious — thrives in dynamic, fast-paced environments

Benefits

100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
Generous PTO policy + paid holidays
Life Insurance
Voluntary Life Insurance
Disability Insurance
Critical Illness Coverage
Accident Insurance
Healthcare FSA
Dependent Care FSA
Travel Assistance Program
Employee Assistance Program (EAP)
Fully stocked kitchen

Company

VeSync

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Founded in 2011, VeSync was established with the goal of enriching the lives of customers across the globe by providing thoughtfully engineered consumer products designed with convenience, simplicity, practicality and value in mind.