Nesco Resource · 1 day ago
Bilingual Customer Service Representative
Salem, NH
Full-time
Hybrid
Entry Level
$20/hr - $22/hr
1+ years expNesco Resource is a company that offers a comprehensive benefits package and is seeking a Bilingual Customer Service Representative. The role involves handling customer inquiries, preparing quotes, and coordinating with production and logistics to ensure timely order fulfillment.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Handle inbound calls and emails from customers placing orders or checking production status
Prepare accurate quotes and proposals based on product requirements
Enter, update, and track sales orders in the system with precision
Communicate manufacturing timelines, lead times, and order updates to customers
Send order confirmations and follow up on changes or scheduling adjustments
Coordinate with production, shipping, and management to ensure on-time delivery
Support the team during high-volume periods and assist with additional tasks as needed
Qualification
Required
1+ year of customer service experience, preferably in manufacturing or distribution
Strong organizational skills and the ability to multitask in a fast-paced environment
Experience with CRM systems and Microsoft Office
Excellent communication skills—clear, professional, and confident on the phone
Positive attitude and team-first mindset
Bilingual
High School Diploma required
Benefits
MEC (Minimum Essential Coverage) plan that encompasses Medical
Vision
Dental
401K
EAP (Employee Assistance Program) services
Company
Nesco Resource
Nesco Resource s an Staffing and Recruiting firm.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
Recent News
InvestmentNews
2023-12-24
Maysville Online
2023-12-24
Company data provided by crunchbase