Wesley Health Centers - JWCH Institute, Inc. · 1 month ago
Program Administrator (Mini House Residential Program)
Los Angeles, CA, US
Full-time
Onsite
Mid, Senior Level
3+ years expWesley Health Centers - JWCH Institute, Inc. is dedicated to improving the health and well-being of underserved populations in Los Angeles County. The Program Administrator is responsible for overseeing the operations of the Residential Treatment Program for Women and Children, ensuring compliance with health standards and maintaining high care standards.
Hospital & Health Care
Responsibilities
Assist the Administrative Program Director in all administrative and operational aspects of the program
Supervise non-clinical personnel including support staff, drivers, and kitchen staff
Serve as a liaison between clinical staff and clients, particularly concerning disciplinary matters
Document non-clinical group sessions in the Electronic Health Record (EHR) system
Orient new staff, visitors, and external guests to facility protocols and program policies
Support the Intake Coordinator as needed with admissions and client onboarding
Manage personnel tasks such as hiring, performance evaluations, staff development, and recommending promotions or salary adjustments
Monitor safety, quality, and effectiveness of daily program operations
Ensure compliance with licensing and certification regulations in partnership with the Administrative Program Director
Maintain adherence to all applicable state, county, and federal standards and treatment guidelines
Ensure timely and accurate submission of all administrative reports and documentation
Generate and submit reports on contract compliance and program performance
Attend relevant trainings, conferences, and seminars to stay current with best practices in behavioral health and leadership
Conduct regular chart reviews for documentation accuracy and regulatory compliance
Stay informed of changes in industry standards, policy updates, and program innovations
Collaborate with Intake and Billing departments to maintain census and financial targets
Foster cooperative relationships with community partners, referring agencies, and service providers
Oversee and coordinate client transportation to external appointments
Manage the maintenance and usage of program vehicles
Maintain inventory and ensure timely procurement of office, program, and food supplies
Organize and maintain program documentation such as incident reports and attendance records
Conduct regular emergency drills and maintain logs in accordance with safety protocols
Coordinate with Human Resources to ensure staff remain current on physicals, TB tests, and CPR/First Aid certifications
Track and ensure staff completion of all SAPC-mandated annual trainings
Act as a liaison between Residential, Outpatient, Recovery Bridge Housing programs, and the Corporate Office
Other duties as assigned
Qualification
Required
Three years' experience working in the field of substance abuse/mental health
One to two years direct supervisory and management experience
Registered or Certified Substance Use Disorder (SUD) Counselor. Certification must be through an agency accredited by the National Commission for Certifying Agencies (NCCA) and recognized by the California Department of Health Care Services (DHCS), such as CADTP or CCAPP. Certification must comply with all applicable requirements under Title 9, Chapter 8 of the California Code of Regulations
Ability to work in a fast-paced environment
Ability to handle multiple tasks while working well with a team
Proficient in Electronic Health Recording Systems
Demonstrated ability to work independently and follow through on projects
Demonstrated experience selecting, developing and coordinating a work team
Strong organizational, written, and verbal communication skills
Strong computer skills (Microsoft Office Programs)
Valid California Driver's License and proof of insurance
Reliable personal transportation
Must meet insurability requirements for driving program vehicles
Preferred
Bilingual in English and Spanish preferred
Benefits
Medical, Dental, Vision
Monthly employer-sponsored allowance for assistance with health premiums.
Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
Paid time off (vacation, sick leave) and 13 paid holidays.
401(k) Safe Harbor Profit Sharing plan.
Mileage reimbursement.
Short- and long-term disability plans (LTD/STD).
Life insurance policy & AD&D, and more!
Company
Wesley Health Centers - JWCH Institute, Inc.
JWCH provides comprehensive health care services to safety-net populations in Los Angeles. We are the largest provider of care to homeless persons.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Al Ballesteros, MBA
CEO
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