Humane World for Animals · 12 hours ago
Program Manager, Shelter Operations
Hagerstown, MD, USA
Full-time
Onsite
Mid, Senior Level
$49K/yr - $68K/yr
5+ years expHumane World for Animals, a global leader in animal advocacy and protection, is seeking a Program Manager, Shelter Operations for the Global Animal Rescue Team. In this position you will oversee the sheltering and daily care of animals in shelters run by the Global Animal Rescue Team, including scheduling shelter staff, assigning daily care teams, and identifying resources and needs for animal care.
Animal FeedWildlife Conservation
Responsibilities
Oversees shelter operations at the Hagerstown center and ensures sheltered animals are safely and securely housed within the facility and that their daily needs are met
Makes daily care team assignments and holds daily briefs and debriefs to keep care teams and staff up to date on process changes and daily activities. Provides daily reports to all Global Animal Rescue Team staff on sheltering activities
Engages and manages animal care staff and volunteers, ensures caregivers are adequately trained to perform their roles by teaching daily care practices and modeling best practices in sheltering. Evaluates the work of animal care staff and volunteers
Participates in the planning, deployment, set up, staffing, management, and operation as a core component of leadership at other Global Rescue Animal Team sheltering operations, as assigned
Assists in the development and implementation of procedures in Animal Rescue Team sheltering operations that are consistent with industry best practices
Assists in the shelter with animal care and husbandry, as needed
Monitors the functionality of equipment and the inventory of shelter supplies. Places orders for supplies and equipment and schedules repairs, as needed
Performs other duties or responsibilities, as assigned
Qualification
Required
Bachelor's degree in Animal Shelter Management Studies, Zoology, Animal Behavior, Veterinary Science, or another related field, or equivalent work experience, required
A minimum of 5 years of experience in animal shelter management, emergency shelter management or another related field required
Willing and able to travel and work a flexible schedule as needed for emergencies
A valid driver's license is required, and a clean driving record is strongly preferred with the ability to demonstrate and maintain a safe driving record while employed
Animal handling skills and the ability to handle animals under stress
Knowledge of animal protection issues, animal control and sheltering practices as well as animal shelter best practices and herd health management
Working knowledge and experience with NIMS/ICS or commitment to take and pass required courses within six months
Knowledge of Fear Free, Force Free, LIMA and Positive Reinforcement training and behavior concepts and commitment to creating a gentle, kind environment for animals
Ability to lead and guide staff to meet department and organizational goals. Strong knowledge of staff management practices. Flexible, willing to learn, and anticipates the needs of self and staff
Ability to set a positive tone for employees during their day
Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
Ability to manage issues requiring problem resolution and conflict management in a sometimes emotionally charged environment with excellent interpersonal and intervention skills
Excellent written and verbal communication skills
Attention to detail and commitment to excellence, demonstrated by the delivery of quality and timely outcomes
Preferred
Management/supervisory experience strongly preferred
Strong interest in animal protection issues preferred
Company
Humane World for Animals
The official page for Humane World for Animals formerly called the Humane Society of the United States.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.96MKey Investors
Maddie's Fund
2023-02-28Grant· $0.53M
2022-12-23Grant· $0.06M
2022-12-23Grant· $0.17M
Leadership Team
John Grandy
Senior Vice President/Wildlife Counselor to the CEO
Kitty Block
President and CEO
Recent News
2025-09-30
Company data provided by crunchbase