Sales Support Coordinator - Hybrid jobs in United States
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WSA – Wonderful Sound for All · 17 hours ago

Sales Support Coordinator - Hybrid

WSA is a global leader in the hearing aid industry, and they are seeking a Sales Support Coordinator to provide support to the field and inside teams by facilitating proactive and reactive sales related requests. The role involves handling complex orders, managing customer inquiries, and ensuring sales and service-related needs are addressed.

ElectronicsIndustrialManufacturingMedical Device
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H1B Sponsor Likelynote

Responsibilities

Order Assistance - handle more complex orders and triage orders that can be entered by our order entry team
Handle inquiries (via telephone, email, SFDC) from sales teams regarding customer related topics, including escalation and management of requests and issues
Facilitate issue cases to our quality team on faulty products or system related problems
Investigate and adjust any discrepancies between an agreed upon price and what has been invoiced to the customer
Proactively reach out to customers to promote specials, customer trainings, and any other task designated as essential by sales leadership
Reach out to identified, high priority customers to ensure any sales and service-related needs are being addressed
Participate in any special projects or WSA related initiatives as outlined by the Sales and Service Excellence management teams

Qualification

Salesforce CRMHearing health industryCustomer care experienceSales team supportInterpersonal skillsCommunication skills

Required

Must have experience working with Salesforce CRM
Familiarity with the hearing health industry
Experience working in a customer care and/or sales related function
Ability to collaborate well with sales professionals across multiple geographic territories
Must have strong interpersonal skills to collaborate with colleagues and cross-functionally
Must have strong communication skills

Preferred

Experience supporting a sales team preferred
Professional experience with Salesforce preferred

Company

WSA – Wonderful Sound for All

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Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry.

H1B Sponsorship

WSA – Wonderful Sound for All has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (2)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-03-01Acquired

Leadership Team

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Adam Cohen
Talent Acquisition Partner
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Adam Havlicek
CRM Business Partner North/South America
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Company data provided by crunchbase