Waste Pro USA · 21 hours ago
Data Entry Clerk
New Port Richey, FL
Full-time
Onsite
New Grad, Entry LevelWaste Pro USA is a company that provides waste management services, and they are seeking a Data Entry Clerk to support various business leaders in administrative and data management functions. The role involves dispatching drivers, managing service tickets, and ensuring customer satisfaction through effective communication.
Information Technology
Responsibilities
Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response
Assign routes and service tickets to appropriate drivers throughout the day and for the next day; close service tickets each day
Plan, distribute, monitor and follow-up daily route assignments to ensure customers are serviced, per Waste Pro standards and agreements. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
Close routes, enter notes and call customers regarding concerns. Effectively communicate with both drivers and customers to insure customer satisfaction
Work directly with Customer Service, Operations, and Sales Managers, Supervisors and the Drivers to insure prompt follow through of all issues
Input New Service Agreements and Service Orders
Review route paperwork and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate departments
Support other service lines when required
Completes cross training with Operations, Sales and Billing
Uses Tower systems to gather information, provides information, and/or update customer records
Employees in this job classification must attend and participate in corporation sponsored training courses as assigned
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA
Any additional job duties that may be assigned by the Supervisor
Qualification
Required
High degree of organization and planning skills
Ability to generate accurate and timely data reports
Attention to detail in composing, typing, and proofing materials
Ability to establish priorities and meet deadlines
Ability to dispatch drivers based on customer needs and drivers' locations
Ability to assign routes and service tickets to drivers
Ability to monitor and follow-up on daily route assignments
Ability to troubleshoot and resolve delivery and pick-up problems
Effective communication skills with drivers and customers
Ability to input New Service Agreements and Service Orders
Ability to review route paperwork and close work orders
Ability to record and document information from drivers
Ability to support other service lines when required
Willingness to complete cross training with Operations, Sales, and Billing
Ability to use Tower systems to gather and update customer records
Willingness to attend and participate in corporation sponsored training courses
Responsibility for keeping up to date on current technology used by Waste Pro USA
Company
Waste Pro USA
Waste Pro company owned solid waste collection, recycling, processing and disposal companies.
Founded in 2001
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.67B2025-11-13Debt Financing· $200M
2025-01-21Debt Financing· $850M
2023-06-22Debt Financing· $120M
Leadership Team
John Jennings
Founder ,CEO & Chairman
Sean Jennings
Chief Executive Officer
Recent News
New Orleans CityBusiness
2025-06-03
Company data provided by crunchbase