GreenThumb Ltd · 19 hours ago
General Manager
Willmar, MN
Full-time
Onsite
Lead/Staff, Director/Executive
$65K/yr - $85K/yr
5+ years expGreen Thumb is on a mission to promote well-being through the power of cannabis, and they are seeking a General Manager at RISE Dispensary to lead a diverse team in delivering exceptional consumer experiences. The General Manager will oversee all dispensary operations, ensuring compliance with regulations while driving revenue and developing team talent.
AgricultureConsumerFarmingHealth Care
Responsibilities
Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations
Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions
Oversee and manage quality product inventory, financial records, and Seed to Sale compliance
Maintain and enforce cash management handling protocols and daily reconciliation
Manage effective order & expense management processes aligned with store budgets
Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities
Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences
Ensure "Leader on Duty" (LOD) presence is appropriately scheduled throughout the store. Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts
Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery
Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic
Serve as a liaison to the local community and support community outreach events and initiatives
Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development
Inspire a culture of engagement and performance through coaching, feedback, and recognition
Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge
Monitor staffing needs and ensure scheduling practices align to store labor goals. Hold team members accountable for accurate timekeeping, schedule compliance, and reliability
Develop Leader and Team Member talent and effectively address performance issues on a timely basis
Regular, dependable attendance and punctuality
Perform other duties as needed
Qualification
Required
Bachelor's degree or comparable business experience
At least five years in a supervisory or management role in a retail setting, specifically with POS business operations
Inventory control experience is required
Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
Must have reliable, responsible, and dependable attendance
Must be 21 years or older
Must pass any and all required background checks
Must possess a valid driver's license or state ID
Must be and remain compliant with all legal and company regulations for working in the industry
Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws
Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills
Meet timelines consistently and be able to work under pressure effectively
Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations
High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgment, common sense and resourcefulness
Adapts and thrives in a demanding, fast-paced environment
Possesses a high level of critical thinking
Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements
Ability to resolve conflict, handle employee and customer complaints, and settle disputes
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a workday): Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary, remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely, converse and communicate with individuals and groups of people directly, operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email, prepare patient and/or customer orders by moving and placing products, inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries, move inventory and materials weighing up to 30 pounds independently, position self to move inventory and materials in storage areas
Preferred
Cannabis experience preferred
Company
GreenThumb Ltd
A national brand, owned locally. GreenThumb is a national franchise business with over 220 branches all over the U.K.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-06-18Acquired
Recent News
globallegalchronicle.com
2025-06-30
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