Curana Health · 20 hours ago
Supervisor, Care Management Support (CST)
United States
Full-time
Remote
Entry, Mid Level
2+ years expCurana Health is dedicated to improving the health and dignity of older adults through innovative care solutions. The Supervisor, Care Management Support, oversees non-clinical support staff and is responsible for team leadership, program management, and ensuring effective operational workflows.
Hospital & Health Care
Responsibilities
Hire and conduct new employee orientation for non-clinical support staff
Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness
Collaborate with the Manager of Care Management Operations on operational issues, staffing, and program needs, and present a solution for issues
Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team’s alignment on new workflows as applicable
Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs
Educate the support team on Curana workflows, policies, and procedures
Implement and monitor new care management programs
Perform quality assurance audits on virtual and on-site staff
Qualification
Required
Demonstrated care coordination knowledge and familiarity with non-clinical provider support functions like scheduling appointments and EMR management
Proficient computer skills and exhibits knowledge in using various Microsoft Office applications
Excellent organizational and time management skills with the ability to prioritize tasks
Willingness to travel to local or out-of-state Senior Living Communities
Demonstrated strategic thinking with the ability to identify opportunities for process improvement
Associate degree in a healthcare-related field or healthcare certification
Minimum 2 years in a supervisory or leadership role
2+ years' experience working in a medical office, Senior Living Community, or other related fields
Company
Curana Health
A national leader in value-based care, Curana Health is on a mission to improve the health, happiness, and dignity of older adults across the country.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Arnds
Chief People Officer
Darryl Landahl
Chief Legal Officer
Recent News
2023-09-11
Business Journals
2023-05-16
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