Synchrony · 11 hours ago
VP, Chico’s Analytics Leader
Lake Mary, FL
Full-time
Hybrid
Senior Level, Lead/Staff
$135K/yr - $230K/yr
8+ years expSynchrony is a financial services company, and they are seeking a VP, Chico’s Analytics Leader to lead end-to-end analytics delivery for the Chico’s Credit Card Program. This role involves designing strategic analytics initiatives, developing roadmaps, and collaborating with cross-functional teams to drive profitable growth and enhance the customer experience.
Consumer LendingFinanceFinancial ServicesInsuranceVenture Capital
No H1B
Responsibilities
Develop decision optimization agenda and lead analytics delivery, supporting Chico’s Credit Card Program. This includes development of analytics strategies aligned to program goals, designing roadmaps with milestones, developing effective analytics methods and seamless execution of multiple projects to drive profitable growth
Partner with growth teams to establish learning agendas, develop omni-channel marketing strategies and design advanced analytics methods (Machine Learning etc.) and frameworks to optimize impacts. Collaborate with cross functional teams and develop strategies to grow new accounts, sales, and profitability of the program
Build trust with client as an analytics advocate, establish strong relationships. Establish operating rhythm with client analytics team to execute combined analytics roadmaps and Act as a client consultant who brings solutions solving problems beyond the credit program
Collaborate on partner data and develop acquisition and marketing strategies to effectively integrate credit into Chico’s multi-tender loyalty program
Show leadership in using variety of data sources including proprietary Synchrony data, client data and 3rd party data to recommend business actions that improve customer experience and drive incremental program economics
Be a leader in influencing business actions with data driven story telling. Advocate data driven decision making that optimizes program profitability and client revenue growth
Collaborate with analytics CoE’s to share Synchrony analytics capabilities stories with cross functional stakeholders, clients, and influence activation
Develop expertise on cross functional KPI’s and their drivers, conduct portfolio diagnostics. Establish portfolio performance insights review rhythm with cross functional stakeholders, collaborate and design actions to grow the program and drive efficiencies
Establish effective project management operating rhythms with cross functional stakeholders, clients, and team members
Groom junior analysts on the team. Lead and prioritize workload of offshore analysts to ensure high-quality execution and delivery of analytics, measurement, and reporting projects
Drive productivity and actionability of foundational reporting & measurement analytics using tools like structured/curated datasets, on-demand reporting portal, actionable reports and scalable campaign measurement tools
Act as a trusted advisor to solve complex business problems and provide actionable recommendations based upon data driven insights
Deliver hand-on analytics projects and perform other duties and/or special projects as assigned
Qualification
Required
Bachelor's degree, or in lieu of degree a high school diploma 8+ years of work experience establishing and managing marketing analytics in the financial services, credit card and/or payments industry
A minimum of 5+ years of work experience to include: 5+ years using statistical analysis tools and data warehouse tools, 3+ years' experience within the financial services, credit card payments, or retail /Consumer Packaged Goods industry, 3+ years leading large-scale analytics projects, 3+ years of client facing experience
Ability and flexibility to travel for business as required
Preferred
Bachelor's degree a in STEM field such as Mathematics, Statistics, Analytics, or any Quantitative field
Advanced degree in a quantitative field or MBA with Systems and Marketing specialization strongly preferred
Ability to partner with managers, senior leaders, and cross functional stakeholders to establish team analytics goals and execution roadmaps
Strong understanding of KPI's and ability to tell effective stories connecting KPI trends to business drivers. Experience in building impactful strategies to onboard, activate, engage & retain customers and ability to develop/use machine learning algorithms
Proven hands-on experience utilizing analytical tools such as SAS, SQL, or open-source tools such as R and Python
Advanced tableau dashboarding skills and experience in using tools AI capabilities is strongly preferred. Advanced skills using Excel and PowerPoint strongly preferred
Strong marketing, creative and analytical skills. Experience with Retail or Credit Card products is preferred
Ability to influence senior corporate decision makers. Executive presence and data driven story telling skills
Excellent communication skills both written and verbal
Intellectually curious with the ability to innovate and identify creative solutions to meet business goals
Ability to effectively delegate projects, project negotiation skills and skills to coach junior members on the team
Proven ability to work independently yet as key member and contributor to a broader team
Company
Synchrony
Synchrony is a consumer financial services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-15Post Ipo Equity· $500M
2014-08-01IPO
Leadership Team
Brian Doubles
President & CEO
Raj Deol
SVP, Sam’s Club Marketing Leader
Recent News
Benzinga.com
2026-01-21
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase