ARCO a Family of Construction Companies · 13 hours ago
Business Analyst
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years expARCO, a Family of Construction Companies, is seeking a Business Analyst who will act as a critical liaison between technology, operations, and project teams. The role involves analyzing business processes, gathering requirements, and translating operational needs into technical solutions to enhance construction applications and technology platforms.
ArchitectureCivil EngineeringConstructionInterior Design
Responsibilities
Conduct comprehensive business process analysis to identify inefficiencies, bottlenecks, and improvement opportunities across Operations, Safety, and Project Management functions
Gather, document, and validate business requirements from stakeholders including project managers, field teams, and executives
Create detailed process maps, workflow diagrams, and documentation to support system implementations and process improvements
Analyze system usage data and user engagement metrics to identify adoption challenges and recommend enhancements
Collaborate with implementation teams to ensure technology solutions (ERP, CRM, PM platforms) meet business requirements
Bridge communication between technical teams and business stakeholders
Develop user stories, use cases, and functional specifications for system customizations and enhancements
Support change management initiatives by documenting processes, creating training materials, and identifying user support needs
Conduct gap analysis between current and desired state processes, recommending solutions to close identified gaps
Participate in vendor evaluations and solution assessments, providing business perspective on technology decisions
Monitor project deliverables and track key performance indicators to measure success of implemented solutions
Assist with user acceptance testing (UAT) planning and execution
Perform regression testing on reports (Power BI, etc…)
Qualification
Required
3-5 years of experience as a Business Analyst, preferably in technology implementation or process improvement roles
Bachelor's degree in Business Administration, Information Systems, or related field
Proficiency in business process modeling tools and methodologies (BPMN, flowcharting, etc.)
Strong analytical skills with ability to translate data into actionable insights
Excellent requirements gathering and documentation skills
Outstanding communication skills with ability to engage effectively with both technical and non-technical stakeholders
Strong problem-solving abilities and attention to detail
Exceptional customer service skills. (Raving Fans)
Preferred
Experience with technology platforms (e.g., Procore, Power BI, ERP systems) strongly preferred
Experience with Agile/Scrum methodologies a plus
Advanced proficiency in Microsoft Office Suite, particularly Excel and Visio
Business Analyst certification (CBAP, CCBA) or Lean Six Sigma certification is a plus
Construction industry experience is a nice to have
Benefits
Industry-leading performance-based bonus program
Employee Stock Ownership Plan (ESOP)
Traditional and Roth 401k
Tuition reimbursement for associates
Scholarship for associates’ children up to $28,000 per child
1-month paid sabbatical after every five years of employment, plus $5,000 for travel
1-week paid volunteer leave each year
100% charitable match
Medical, dental, and vision insurance coverage
100% paid 12-week maternity leave
Company
ARCO a Family of Construction Companies
ARCO's goal is the same today as it was when we founded the company 30 years ago – to be the best design-build contractor in the industry and to serve our clients with expert skill and high integrity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Hill, PHR
Chief Human Resources Officer
Jordan Hankins
Human Resources Business Partner
Company data provided by crunchbase