Natera · 6 hours ago
Sr. Manager, Sales Operations
United States
Full-time
Remote
Senior Level
$124K/yr - $180K/yr
7+ years expNatera is a global leader in cell-free DNA testing, focusing on oncology, women’s health, and organ health. The Senior Manager, Sales Operations is responsible for maximizing the effectiveness and efficiency of the field sales organization, supporting sales teams across multiple business units through core sales operations design and analysis.
BiotechnologyGeneticsHealth DiagnosticsMedicalWomen's
Responsibilities
Support the design and ongoing optimization of sales compensation plans for field sales teams across all business units
Ensure compensation structures align sales behavior with company objectives, including profitable growth
Partner with Sales Leadership and Finance on goal setting and quota deployment
Support commission payout processes by validating data inputs and incentive logic
Design and evaluate SPIFFs and incentive programs, including ROI analysis relative to other commercial investments
Independently access and analyze sales data using SQL, Excel, and BI tools to deliver actionable insights
Answer strategic questions such as:
Time to full productivity for new sales representatives
Effectiveness and ROI of incentive programs and sales initiatives
Develop analytical models and frameworks to support investment, coverage, and productivity decisions
Translate complex analyses into clear, business-relevant recommendations for sales leadership
Own territory design and coverage models for field sales teams across all business units
Define and maintain target data sources in partnership with sales leaders
Ensure equitable territory distribution and ongoing compliance with territory frameworks
Adjust territories based on performance data, market changes, and organizational needs
Design end-to-end operational workflows and logic to improve efficiency and scalability
Use SQL and Excel to build backend logic and analytical foundations for automation initiatives
Partner with technical and analytics teams to operationalize automation designs
Lead design and analysis for automation initiatives including:
President’s Club (P Club) qualification and tracking
Oncology goal-setting workflows
Salesforce call logging and activity tracking
Evaluate and operationalize AI-enabled tools developed by other teams or vendors to accelerate repeatable work
Partner closely with Sales Leadership, Sales Analytics, Finance, and technical teams
Provide clear documentation and logic for compensation, incentive, territory, and automation designs
Support change management for new processes and tools through clear communication and data-backed rationale
Automation of President’s Club qualification and tracking
Oncology goal-setting automation
Improvements to Salesforce call logging and activity workflows
Evaluation and rollout of AI-enabled tools to improve Sales Operations efficiency
Qualification
Required
7+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, or a related analytical role
Strong hands-on experience querying data using SQL
Advanced Excel / spreadsheet modeling skills
Experience working with BI or reporting tools (e.g., Qlik or similar)
Proven experience supporting sales compensation, incentive design, or territory modeling
Ability to independently design analytical and operational workflows from end to end
Experience partnering with technical and analytics teams to operationalize solutions
Strong communication skills with the ability to present data-backed insights to senior stakeholders
Experience supporting field sales organizations required
Preferred
Healthcare, diagnostics, or life sciences experience preferred but not required
Benefits
Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
Free testing in addition to fertility care benefits
Pregnancy and baby bonding leave
401k benefits
Commuter benefits
Generous employee referral program
Company
Natera
Natera specializes in cell-free DNA testing to provide a more targeted interventions to oncology, women's health, and organ health.
5001-10000 employees
H1B Sponsorship
Natera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (72)
2023 (37)
2022 (71)
2021 (64)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Sofinnova InvestmentsLightspeed Venture PartnersSequoia Capital
2023-09-07Post Ipo Equity· $250M
2022-11-15Post Ipo Equity· $400.05M
2022-03-16Post Ipo Equity· $5M
Leadership Team
Steve Chapman
CEO
Jonathan Sheena
Co-Founder, Board Member
Recent News
2026-01-22
Business Wire
2026-01-22
Company data provided by crunchbase