Legacy Community Health · 3 weeks ago
Bilingual Patient Access Specialist - Call Center Rep
Houston, TX, US
Full-time
Onsite
Entry Level
1+ years expLegacy Community Health is the largest Federally Qualified Health Center in Southeast Texas, dedicated to delivering comprehensive healthcare for nearly 40 years. They are seeking a Bilingual Patient Access Specialist to provide exceptional patient service, schedule appointments, and enhance community healthcare access through innovative solutions.
Health CareNon Profit
Responsibilities
Take calls like a rock star in our tech-savvy call-center wonderland!
Show off your dedication to patient service excellence with a splash of innovation!
Juggle tasks like a pro within our structured yet agile framework!
Set appointments with flair through data-driven protocols!
Be the go-to guru for referrals, insurance, and eligibility – ensuring patients get top-notch access!
Stay ahead of the curve by keeping up with industry trends and innovations!
Bring your A-game in problem-solving and embrace digital resources with enthusiasm!
Master communication like a ninja across all platforms!
Channel vital info to clinical teams with cutting-edge communication techniques!
Whiz through data input, making sure it meshes perfectly with our digital systems!
Multitask in a lively, tech-enhanced environment like it's no big deal!
Qualification
Required
Have a high school diploma or equivalent
Got 1-2 years of experience in customer service, especially in a clinical setting
Bring your passion for customer service excellence
Professional, articulate, and tech-savvy communication skills
Juggle multiple callers and tasks using digital tools
Sweet-talking and sharp-writing skills
Rock those data entry, keyboard typing, and mouse navigation skills
Comfortable with MS Windows, Email, and digital forms
Experience in patient scheduling with medical and insurance lingo
Bilingual in English and Spanish
Benefits
Paid Time Off & Paid Company Holidays
Medical, Dental, Vision & Life Insurance
Flexible Spending Account (FSA)
403(b) Retirement Plan with Company Match
Short-Term & Long-Term Disability
$0 Copay for Legacy Provider visits
$0 Copay for prescriptions filled at Legacy Pharmacies
Travel Insurance & Pet Insurance
Subsidized Gym Membership
And much more!
Company
Legacy Community Health
Legacy Community Health is a full-service health care system comprised of over 50 locations in the Texas Gulf Coast region offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services.
1001-5000 employees
H1B Sponsorship
Legacy Community Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (2)
2022 (8)
2021 (12)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Robert P. Palussek
Chief Operating Officer
Chelsea Leal
HR Business Partner
Recent News
2025-06-10
2025-06-10
2025-06-09
Company data provided by crunchbase