Amplify Credit Union · 20 hours ago
Assistant Branch Manager
Austin, TX
Full-time
Onsite
Mid Level
$72K/yr - $72K/yr
3+ years expAmplify Credit Union is a tech-focused financial institution committed to delivering value to its members and community. The Assistant Branch Manager supports the Branch Manager in achieving branch objectives and ensures operational integrity while leading and training the Teller and Personal Banker teams.
BankingFinancial ServicesWealth Management
Responsibilities
Provide direct leadership and oversight of the Teller and Personal Banker teams
Ensure operational soundness within the branch; lead operational support of branch teammates by providing adequate oversight, guidance, and problem resolution; consistently mitigate risk
Facilitate the self-audit program and general quality control efforts to ensure operational integrity within the branch; responsible for successful results from Branch Certification and/or any other audit initiatives
Provide on-the-job training and/or regular coaching to promote and develop service and operational proficiency and excellence amongst Tellers, and Bankers
Actively support branch operational needs, to include processing Teller transactions and performing all Banker functions
Support efforts of Branch Manager to achieve all service related objectives
Operate independently, make sound decisions, and exercise good judgment during interactions with members and teammates
Upholds credit union policies and procedures and champions organizational culture both internally and externally
This role has direct supervision of the Teller and Personal Banker teams. Performs duties around the entire employee lifecycle, to include interviewing, hiring, performance coaching, disciplinary action, and termination. In addition, participates in teammate work scheduling, timecard approvals, training / coaching, facilitating meetings, and other similar tasks. Maintains ongoing communication with the Branch Manager and/or Retail Management team, informing them of all pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility. In the absence of the Branch Manager, assumes all supervisory responsibilities within the branch
Qualification
Required
High School diploma or General Education Degree (GED)
Must be bondable
Knowledge of and be proficient in the use of a personal computer
Proficient in Microsoft Office products
Knowledge of and prior experience using a 10-key is helpful
Must be able to work a flexible work schedule, including weekends
Must have or quickly obtain working knowledge of Credit Union's products and services, policies, standard operating procedures, and State and Federal regulations
Preferred
Bachelor's degree
Three years of successful financial institution experience
Background in branch operations (both teller and platform)
Supervisory experience
Benefits
Medical, Dental, and 401(k) programs for team members.
Customized volunteer opportunities with our signature partners (Saint Louise House).
Additional paid time off for volunteer-related activities.
Undergraduate and graduate tuition benefits for eligible full-time and part-time team members.
Company
Amplify Credit Union
Amplify Credit Union is a banking organization that offers loans and wealth management services to individuals and businesses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
JC San Pedro
SVP Mortgage Banking & Loan Administration
Yvonne Case
VP of Real Estate Production
Recent News
2025-07-28
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