Strive Health · 17 hours ago
Kidney Hero Navigator
St. Louis, MO
Full-time
Hybrid
Entry Level
$22.12/hr - $25/hr
2+ years expStrive Health is focused on transforming the kidney care system through early identification and comprehensive coordinated care. The Kidney Hero Navigator is responsible for executing the Kidney Navigator Program, enhancing patient experience, and coordinating care for patients requiring dialysis during hospitalization or at discharge.
Health CareInformation TechnologyMedicalmHealth
No H1B
Responsibilities
Meets face-to-face with patients requiring outpatient dialysis placement or dialysis education
Provides comprehensive education on kidney disease, dialysis treatment modalities, dialysis access options, transplant pathways, and general dietary considerations that align with patient preferences and clinical needs
Collaborates with hospital case managers, social workers, physicians, and interdisciplinary care teams to identify and resolve barriers to timely dialysis placement and prepare patients for dialysis initiation
Acts as a patient advocate by demonstrating empathy, cultural sensitivity, and a strong understanding of individual patient needs while embodying Strive’s core values
Provides a thorough handoff to Strive’s Transitions of Care Management (TCM) team by documenting patient-specific needs, preferences, and circumstances within the care management platform (Health Cloud)
Ensures a high-quality transition of care by coordinating post-discharge handoff to the patient’s dialysis clinic
Serves as a subject matter expert in end-stage kidney disease (ESKD), including dialysis modalities, transplant education, patient engagement strategies, and transitions of care
Promotes patient satisfaction and a positive care experience throughout the referral and placement process
Coordinates dialysis therapy placement by referring patients to appropriate local providers based on Nephrologist order/request, geographic proximity, clinical needs, and patient preference
Provides HIPAA-compliant renal information and required medical documentation to care teams and dialysis providers while adhering to all policies for secure handling of PHI
Accurately documents referrals and related activities in accordance with program policies and procedures within EPIC
Works closely with community kidney care professionals to strengthen existing partnerships and develop new provider relationships
Collaborates with care teams to implement best practices for patient transitions across care settings
Participates in team meetings with assigned hospital care teams and regional Strive care teams as needed
Perform additional duties as required to support program needs
Qualification
Required
2+ years combined of related education, experience, or certification
Efficient and reliable transportation allowing for the ability to commute to hospitals
Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms
Preferred
Dialysis Technician certification
1+ years experience in dialysis setting
Prior healthcare experience
Knowledge of insurance processes and benefits
Case management experience
Benefits
Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
Company
Strive Health
Strive Health is a value-based kidney care provider with an integrated system supporting the journey of individuals with kidney disease.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$936MKey Investors
New Enterprise AssociatesHercules CapitalCapitalG
2025-09-09Series D· $300M
2025-09-09Debt Financing· $250M
2023-05-31Series C· $166M
Leadership Team
Chris Riopelle
Co-Founder & Chief Executive Officer
Keith Bellovich
Chief Nephrologist
Recent News
2025-11-02
CB Insights
2025-10-29
Company data provided by crunchbase