New York State Office of Mental Health · 3 hours ago
Business Systems Analyst 1/Trainee (NYHELPS); Central Office
Albany, NY
Full-time
Hybrid
Entry Level
$60K/yr - $67K/yr
4+ years expThe New York State Office of Mental Health is recruiting for a Business Systems Analyst 1 or Trainee level position to join the Division of Medical Informatics. The role involves serving as a liaison between clinical and business stakeholders to elicit, analyze, and validate requirements for changes to clinical business processes and information systems.
GovernmentHealth CareMental HealthWellness
No H1B
Responsibilities
Conduct general research and information gathering related to business requirements for improvement or automation of simple business processes or functions
Participate in bureau and/or project tasks related to multiple areas including but not limited to EHR Design, Implementation and Support, Health Information Management and Record Review, Low Code Development, Report Design and Visualization Development, Testing, Training, Project Management and Logistic Coordination
Researching and documenting the current or "as-is" state of the relevant business process or function
Provide technical assistance for OMH Central Office and facility staff, and the end users for OMH IT systems
Utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews to develop workflow processes
Create reports and/or flow charts describing current business workflow and processes
Assist in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience
Function as a recording analyst on more complex projects
Conduct specific system tests utilizing test scenarios developed by senior analysts
Train end user staff on new procedures and software
Create training and procedure manuals for end users
Performing post implementation review and assessment
Identify, analyze, and resolve issues for existing systems resulting from errors detected during implementation or in production
Actively support users of OMH Clinical Software by maintaining a rotation on the MI Support helpdesk
Provide real-time support for approved telecommuting staff by maintaining a rotation on the Remote Access helpdesk
Qualification
Required
Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs
using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, OR
describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle
validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; OR
verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
Five years of business analysis experience including the above specified for BSA Trainee 2
Four years of business analysis experience including the above specified for BSA Trainee 1
An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
Candidates must have one year of permanent status as a Business Systems Analyst 1, and be eligible for lateral transfer OR be eligible to transfer via Section 70.1 of the Civil Service Law
Company
New York State Office of Mental Health
The New York State Office of Mental Health (OMH) promotes the mental health and well-being of all New Yorkers.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Amanda Saake, LMSW, CPRP, NYCPS-P
Chief Advocacy Officer
Joe Fiorini
Chief Safety and Security Officer
Recent News
2025-02-07
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