Assistant Supervisor, Park Quality (Seasonal, Sesame Place) jobs in United States
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SeaWorld Parks & Entertainment · 19 hours ago

Assistant Supervisor, Park Quality (Seasonal, Sesame Place)

SeaWorld Parks & Entertainment is seeking enthusiastic individuals to join their team at Sesame Place as Ambassadors. In this seasonal role, you will lead a team to deliver exceptional guest service while ensuring a clean and safe environment throughout the park.

Digital EntertainmentEducationParksTravel
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H1B Sponsor Likelynote

Responsibilities

Enthusiastically represents the organization by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job
Ensure a safe environment for all team members, guests, and animals
Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching
Ensure compliance to all state/federal regulations, park policies, and department procedures
Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law
Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
Maintain inventory and stock/replace areas supplies and equipment as needed
Schedule compactor pulls
Monitor daily labor to align with labor budget and daily attendance
Conduct equipment and safety checks in compliance with department and company standards
Attend to ambassadors and follow park protocol in emergency situations
Respond to ambassador and guest needs
Communicate effectively with other areas within the department as well as other departments in the park
Track information to complete daily and weekly reports

Qualification

Guest serviceTrainingCoachingSafety complianceMicrosoft OfficeCPR/AED certificationPositive attitudeTeam leadershipCommunication skills

Required

At least 18 years of age
Proficient in Microsoft Office applications
Able to positively interact with guests and co-workers of all ages, ethnic/cultural backgrounds, and/or language, and individuals with special needs
Possession of a valid state driver's license
Able to lift or move 75lbs
Able to complete provided CPR/AED training/certification
Able to be trained and certified at all assigned areas and job functions
Able to climb stairs/ladders
Comfortable with operating forklift/scissor lift/man lift/Pressure washers
Able to operate and maneuver in/around tight spaces
Able to use heavy equipment for cleaning
Comfortable with exposure to noise and vibrations
Able to work in all weather conditions and temperature extremes
Able to train on and properly use protective gear
Comfortable working around fumes/dust/odor
Able to bend, sit, stand, squat, stoop, walk, kneel, reach with hands and arms at shoulder level or below, climb and reach with hands and arms above shoulder level
Comfortable speaking in front of large groups of guests and team members
Able to remain calm and professional during challenging situations
Have a working knowledge of all Microsoft Office applications
During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays

Preferred

Bachelor's degree (B.A.) from a four-year college or university preferred

Benefits

FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways

Company

SeaWorld Parks & Entertainment

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SeaWorld Parks & Entertainment™ is a leading theme park and entertainment company providing experiences that matter and inspiring guests to protect animals and the wild wonders of our world.

H1B Sponsorship

SeaWorld Parks & Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Zhonghong Holdings Group
2017-03-24Post Ipo Equity
2013-04-19IPO
2009-01-01Series Unknown

Leadership Team

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Jim Forrester
Interim Chief Financial Officer and Treasurer
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Ian Parker
Corporate Vice President, Head of Groups and Partnerships
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Company data provided by crunchbase