Ensemble Investments, LLC · 20 hours ago
Front Office - Agent
Delta Hotels by Marriott, Mesa, 200 N Centennial Way, Mesa, Arizona, United States of America
Full-time, Part-time
Onsite
Entry Level
1+ years expEnsemble Investments, LLC is seeking a Front Desk Agent for Delta Hotels by Marriott in Mesa, Arizona. The role involves greeting guests, checking them in, handling reservations, and addressing any guest inquiries or complaints.
LeisureLifestyleTravel
Responsibilities
Check in customers using computer programs and equipment and provide guests with directions to their room
Answering phones and transfer calls accordingly
Inform customers of all on-site amenities and any relevant information that is needed to use them
Handle and resolve guest complaints
Respond to maintenance requests from current guests and contact technicians to fix broken fixtures in guest rooms
Stock and maintain gift shop area clean
Invoice and bill guests for their stay and services used
Communicate with guests to better understand their individual needs to provide them with the best service possible
Qualification
Required
At least one-year Front Desk Experience as Guest Services Agent, or two years' experience in the Hospitality field
High School or GED required
Preferred
Experience with Marriott Full-Service PMS systems preferred
Company
Ensemble Investments, LLC
Ensemble is a leading commercial real estate investment firm specializing in comprehensive investment, development, ownership, and management strategies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Moskowitz
Managing Director
Recent News
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