Century Bank · 1 day ago
Learning and Development Corporate Trainer
Albuquerque, NM, US
Full-time
Onsite
Senior Level
5+ years expCentury Bank is a financial institution seeking a Learning and Development Corporate Trainer to enhance their training programs. The role involves developing and managing training curricula for core operating systems, ensuring effective training delivery, and evaluating training effectiveness in alignment with the organization's strategic goals.
BankingFinancial Services
Responsibilities
Establishment of a training curriculum for Century Bank’s core operating systems that is integrated with the company-wide training calendar
Ensure all employees hired within the last year to 6 months are trained in the core systems and use the systems effectively
Conduct and/or facilitate training on the core systems based on individual roles in the organization
Document upgrades to core systems and ensure training is delivered within weeks of upgrades
Work with the core system vendors to understand system changes, upgrades, and enhancements so those changes are communicated to the end users
As part of the team, review and make recommendations for new training programs and materials
Play a key role in the New Employee Orientation
Conduct and monitor Regulatory/Compliance testing and ensure our documentation for the key systems is aligned to the policies of the organization
Develop and maintain training manuals as needed by the department
Maintain training records in an organized way for audits and exams
Arrange details for all training sessions including preparing and sending invitations, reserving the necessary training space, setting up audio/visual equipment, producing handouts and quizzes for trainees, etc
Participating in special projects as needed
Budget management for any external courses
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent in management, banking operations, and training
Minimum of 5 years of specialized knowledge and experience in the banking industry
From four to ten years' experience gained through increasingly responsible management positions within operations or training
Subject Matter Expert in Century Bank's core systems, Jack Henry Synergy preferred
Experience in designing, developing, managing, and measuring learning and development programs through multiple channels (Instructor Led Training (ILT), Web-based Training (WBT), and Virtual Live Training (VLT)
Excellent communication skills, oral and written
Ability to work collaboratively with management to ensure employees use the core systems as intended and bring forth ideas for future use
Excellent documentation skills to note step by step processes
Above average organizational skills
Ability to train large groups and conduct one-on-one sessions
Proficient in Office 365
Excellent internal customer service skills
Demonstrated decision making, problem solving, and analytical skills
Ability to travel to different Century Bank locations
Preferred
Certified professional in Learning and Performance (CPLP) certificate
Company
Century Bank
Century Bank was established in the Great State of New Mexico in 1887.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Max Myers
President and CEO
Andrew Tetlow
EVP / CFO
Recent News
Morningstar.com
2025-07-07
Company data provided by crunchbase