Texas A&M University · 14 hours ago
CPED Program Coordinator - Learning Management Systems
Texas A&M University is seeking a detail-oriented Program Coordinator to support the daily operations of Continuing and Professional Education (CPED). The ideal candidate will manage the Learning Management System while providing high-end customer support and collaborating with team members.
Higher Education
Responsibilities
Assists in the coordination of the day-to-day activities of the Learning Management System and Registration System
Assists in developing strategic plans and goals to support the program
Assists with the development and production of materials designed for the program
Assists with yearly budgetary and contract processes
Prepares vouchers, purchase orders and requisition and coordinate with accounting personnel and other support staff
Provide end-user support for both the LMS and Registration systems
Maintain accurate user database
Maintain Sub-Account Administrator accounts
Oversee and compile LMS usage data for reporting purposes
Forecast and lead LMS enhancement projects
Stay abreast of system updates and new features
Liaison between CPED and CPED platform users
Responds to LMS and Registration System help tickets from CPED participants
Provides technical support to sub-account administrators
Ensure that the LMS meets Web Content Accessibility Guidelines (WCAG 2.1) as updates and enhancements are implemented
Ensure that courses and accompanying materials published in the LMS meet WCAG 2.1
Responsible for periodic accommodations requests from LMS end users
Assist with additional CPED programming
Maintain CPED instructional courses for the LMS and Registration system
Assist with creating and maintaining Standard Operating Procedures (SOP) related to the LMS and Registration System
Assist with research, development and composition white papers, grant applications and presentations
On an as-needed basis, assist with instructional design of new asynchronous courses or remediation of existing ones
Qualification
Required
Bachelor's degree in applicable field or equivalent combination of education and experience
Four years of related experience in managing technology resources related to learning management systems, including evaluating effectiveness for end users and planning for future improvements
Knowledge of word processing and spreadsheet applications
Effective verbal and written communication skills
Strong interpersonal, leadership, problem solving, and organizational skills
Experience managing learning management systems and third party teaching and learning tools
Experience using database visualization tools such as Power BI
Must be customer focused and able to multi-task
Ability to analyze information, document conclusions, and develop recommendations
Ability to multitask and work cooperatively with others
Ability to collaborate with technical and nontechnical personnel
Strong attention to detail and accuracy
Ability to present information clearly and concisely
Preferred
Knowledge of the American's with Disabilities ACT, Title II, and Section 508 Compliance
Knowledge of VPATs
API and LTI experience
Data visualization software experience
Benefits
Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well, a program at Texas A&M that has been built by employees, for employees
Company
Texas A&M University
Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.
H1B Sponsorship
Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not
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Funding
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