United Community · 12 hours ago
Mortgage Loan Officer Assistant
Mt Pleasant, SC, US
Full-time
Onsite
Entry Level
$34K/yr - $49K/yr
2+ years expUnited Community is seeking a highly organized and customer-focused Mortgage Loan Officer Assistant. In this role, you will support the Mortgage Loan Originator by providing sales support, loan coordination, document collection, customer service, and ensuring an exceptional borrower experience.
Banking
Responsibilities
Monitor loan files and ensure efficient, accurate processing through closing
Organize and track active loans as directed by the MLO
Obtain borrower applications and assist with pre‑qualification
Deliver superior customer service to borrowers and partners
Complete and review required forms; collect documentation and fees
Submit files to underwriting and ensure compliance and accuracy
Manage inbound calls for the MLO and ensure professional communication
Maintain the MLO database and coordinate submissions to processing and closing
Assist with pricing scenarios and rate locks
Provide loan status updates to borrowers and maintain pipeline visibility
Learn and utilize internal mortgage technology and loan systems
Maintain strong working knowledge of FNMA/FHLMC, FHA, VA, USDA, and other mortgage programs
Follow all federal and state lending compliance guidelines
Qualification
Required
High School Diploma or equivalent
2+ years of experience as a loan coordinator, loan originator assistant, or processor
Active NMLS license
Proficiency in Microsoft Office
Strong internet research skills and comfort using online tools
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
Preferred
Associate's or Bachelor's degree
Experience with Encompass and Mortgage Returns
Knowledge of FNMA/FHLMC, FHA, VA, USDA, and other current mortgage loan products
Company
United Community
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
DeVan Ard
CEO
J Scott Preston
Division CEO United Community Bank
Company data provided by crunchbase