Customer Service, Banking jobs in United States
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Ultimate Staffing · 14 hours ago

Customer Service, Banking

Ultimate Staffing is seeking a dedicated Customer Service Representative to join their client's banking team in California. The role focuses on providing exceptional customer service and assisting customers with their banking needs through calls and emails.

EmploymentHuman ResourcesManufacturingStaffing Agency
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Comp. & Benefits
Hiring Manager
Kimberly Leuthard
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Responsibilities

Answer incoming calls and emails from existing customers
Assist with technical questions related to banking services
Offer product-related advice and services to enhance customer experience
Possess and apply industry-related knowledge to address customer needs effectively
Deliver above-average customer service to all clients
Utilize over-the-phone customer service skills to resolve inquiries efficiently
Draw upon previous industry experience to provide informed assistance
Availability to work during scheduled hours: Monday to Friday, 7:00 AM to 7:00 PM

Qualification

Banking experienceCustomer serviceCommunication skillsProblem-solving skillsTeamwork

Required

Prior experience in customer service, particularly over the phone, is required
Previous experience in the banking industry is required
Strong communication and problem-solving skills
Ability to work independently and as part of a team

Benefits

Competitive hourly pay ranging from $22 to $26.

Company

Ultimate Staffing

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Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Marez
Partnership Director
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Company data provided by crunchbase