Collections Analyst jobs in United States
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Nesco Resource · 18 hours ago

Collections Analyst

Nesco Resource is a company seeking a Collections Analyst to manage complex Accounts Receivable portfolios within a large enterprise environment. The role involves driving successful outcomes for strategic customer accounts, collaborating with internal teams to improve the invoice-to-cash process, and providing thought leadership across the organization.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Monitor complex, strategic, and at-risk customer accounts and assess receivables conditions to prioritize collection efforts
Perform detailed account analysis to identify trends, issues, and root causes; develop and execute solution plans
Coordinate internal A/R resources to resolve issues and deliver results for customers and stakeholders
Initiate, organize, and lead cross-functional meetings focused on issue resolution, process improvement, or training
Negotiate within assigned authority to achieve favorable outcomes for both the organization and customers
Manage accounts with complex requirements, including EDI transactions, international and multi-currency accounts, and outsourced collections support
Oversee third-party partners supporting A/R functions, providing training and issue resolution as needed
Respond to customer inquiries related to billing discrepancies and payment disputes
Serve as a subject-matter expert for A/R systems, partnering with IT on requirements gathering, testing, documentation, and training
Support leadership with hiring, scheduling, or directing resources as needed
Perform basic project management activities in support of departmental initiatives

Qualification

Accounts ReceivableAnalytical skillsMicrosoft OfficeERP systemsInternational transactionsElectronic transaction methodsProblem-solvingEffective communicationIndependent workDecision-making

Required

5+ years of experience in a large-scale Accounts Receivable or transaction-based accounting environment
Demonstrated success in a goal-driven work environment
Intermediate proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Experience developing and maintaining procedures and policies based on contracts, corporate standards, and regulations
Familiarity with enterprise ERP or CRM systems such as SAP or Oracle
Experience with e-commerce and online research tools (e.g., UPS, FedEx, Google, Bing)
Knowledge of electronic transaction methods including EDI, ACH/CTX, and web-based procurement portals (e.g., Ariba)
Ability to use standard office equipment, including scanner, copier, phone, and 10-key
Strong analytical and problem-solving skills
Ability to work independently while aligning with department and organizational objectives
Effective communicator able to collaborate across all organizational levels
Confident decision-maker and trusted 'go-to' resource for complex A/R issues

Preferred

2–4 years of commercial credit and collections experience within a large organization
Bachelor's degree in Accounting, Finance, or a business-related field
Experience with international transactions, including compliance, tax/duties, and multi-currency processing
Experience partnering with IT on A/R system support, testing, troubleshooting, and enhancements

Benefits

MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Company

Nesco Resource

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Nesco Resource s an Staffing and Recruiting firm.

Funding

Current Stage
Late Stage

Leadership Team

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Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
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