Desert Financial Credit Union · 13 hours ago
Quality Assurance Business Analyst - ST
Phoenix, Arizona, United States
Full-time
Onsite
Mid Level
3+ years expDesert Financial Credit Union is a financial institution seeking a Quality Assurance Business Analyst. The role involves ensuring development work meets business needs, coordinating with technical teams, and validating business-facing assets against user acceptance criteria.
BankingFinance
Responsibilities
Validate quality and accuracy of business facing assets against user acceptance criteria
Coordinate with technical teams to ensure that requirements are understood and implemented correctly
Work with business / analysts on any identified defects or performance issues
Follow up with requestors to ensure proper usage and adoption
Develop test cases specific to business requirements
Develop and maintain a suite of regression test plans
With minimal supervision, work with end users, product owners and clients to elicit, analyze, and document business requirements, ensuring they are clear, complete, and aligned with the organization's goals
Facilitate discussions to understand the business need of the request and discuss and confirm options with team to learn more about what is possible and recommend solutions for approval
Consult with the requestor/team/leadership to think through the aspects of the request to uncover hidden requirements, end user experience, up or downstream impacts, related system impacts, member impacts, etc while keeping focus on timely deliverables
Translate requests / projects into technical requirement definitions including all the requirements from the business / end user perspective(s) focusing on the problem(s) being solved and covering the who, what, when, where and why as well as deviations that may be required
Work with Data Analysts to add in any missing technical details required and assist with documentation that needs to be created
Participate in review of requirements written by others or as needed and work with team identify documentation required
Help create diagrams, flowcharts, wireframes and other documentation for development and create / update support documents as needed and if required assist in the transition of support at the end of the project for review
Facilitate working sessions and confirm that required technical documentation is completed as needed and that test cases and QA needs are documented / communicated throughout the project
Perform other job-related duties as assigned, including development and maintenance of Business Intelligence standards and artifacts
Qualification
Required
Bachelor's degree in in Business, Information Technology or related field
3+ Years experience in a business analyst role
2+ years consecutive, hands-on IT project experience working in a fast-paced environment, managing on-going work and multiple medium-large complexity projects at once with minimal oversight
Demonstrated skills and knowledge of data bases, and the development of reports, dashboards, visualizations and analytic models
Competency using JIRA or similar work management software
Demonstrated ability to write basic SQL queries
Attention to detail and ability to work across functions
Demonstrated ability to prioritize work within time constraints
Strong organizational and follow-up skills
Strong relationship-building and customer service skills
Expertise with both Waterfall and Agile development methodologies
Expertise working with a visualization platform (PowerBI or Tableau)
Demonstrated competency using Microsoft Office Suite (Outlook, Word, Excel and Power Point, Project, SharePoint, and Visio)
Preferred
Master's Degree in Business or Information Technology
2+ years experience in Information technology and/or banking/financial industry
Expertise creating and documenting test cases, including regression test cases
Company
Desert Financial Credit Union
Desert Financial Credit Union is a credit union that offers financial solutions to members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Meshey
President and CEO
Jack Biggs, CFA
Senior Vice President / Chief Financial Officer
Recent News
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2026-01-20
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