Accuserve Solutions · 21 hours ago
Client Director
United States
Full-time
Remote
Mid Level
$90K/yr - $125K/yr
2+ years expAccuserve Solutions is a Managed Repair Experience Company focused on redefining the claims and restoration process. The Client Director will serve as a liaison between the business and clients, ensuring effective communication and understanding of client goals while driving strategic initiatives and building long-term relationships.
Building MaintenanceInsuranceProperty DevelopmentReal Estate
Responsibilities
Build relationships with the appropriate levels and functions of customer organizations to ensure the successful delivery of Accuserve’s value proposition
Identify key issues and generate creative solutions designed to strengthen the branded partnerships that go beyond the status quo while achieving breakthrough results
Collaborate with key internal and external stakeholders and develop strategic business plans for assigned accounts to drive for opportunities that sustain the firm’s competitive edge
Leverage customer, industry, and internal data to drive effective margins and cross selling opportunities with your key accounts
Work closely with sales leaders and operations team leads to ensure successful transitions from the sale to operationalization
Manage daily success across assigned accounts, collaborating closely with clients and operations to ensure alignment and outcomes are achieved
Conduct a cadence of client meetings to accomplish strategic objectives
Build, analyze and report on key performance indicators for each account
Work with Client Services on issues, assisting with message delivery
Be knowledgeable of all products, services, and value of offerings
Establish and follow best practices
Think strategically with innovative ideas to increase sales and improve customer experience
Serves as a mentor to the Clients Vendor Managers
Works with complex and large carrier clients
Other duties as assigned
Qualification
Required
Bachelor's degree in sales, communications, or a related field or equivalent combination of education/experience required
At least 2-5 years experience as an Account Manager or Client director
Property insurance claims industry experience required
Strong professional interpersonal and communication skills
Ability to leverage data trends/insights to support selling proposition
Must have strong organizational and project management skillsets and the self-discipline to effectively work remotely
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Thorough understanding of or the ability to quickly learn about the project or product being developed
Some travel required
Ability to utilize technology devices, software and application, previous experience with Microsoft Office Suites and basic computer skills required
Reliable high speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
Company
Accuserve Solutions
Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-03-28Acquired
Leadership Team
Hunter Powell
Chief Executive Officer
Michael Marker
Vice President of Transformation
Recent News
Company data provided by crunchbase