Accuserve Solutions · 15 hours ago
Outbound Customer Engagement Representative
Phoenix,AZ,US
Full-time
Onsite
New Grad, Entry Level
0+ years expAccuserve Solutions is seeking an Outbound Customer Engagement Representative to serve as the first point of contact for their warm outbound lead generation campaign. This role focuses on engaging with potential customers via phone calls and text messages, building rapport, and scheduling appointments for sales professionals.
Building MaintenanceInsuranceProperty DevelopmentReal Estate
Responsibilities
Contact warm leads generated through our lead aggregation system
Build trust and establish rapport with potential customers
Clearly communicate the value of our services and address initial inquiries
Schedule qualified appointments for the sales team to close deals
Maintain accurate records of interactions and appointments in the CRM system
Meet or exceed daily, weekly, and monthly call and appointment-setting goals
Collaborate with the sales team to optimize the lead-to-appointment process
Additional Duties As Assigned
Qualification
Required
Candidate must be enthusiastic, energetic, and coachable
Candidates must be able to remain focused for long periods of time
Excellent communication and interpersonal skills
Comfortable making outbound calls and handling objections professionally
Strong organizational skills and attention to detail
Preferred
Experience in sales or customer service is a plus but not required
Company
Accuserve Solutions
Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-03-28Acquired
Leadership Team
Hunter Powell
Chief Executive Officer
Michael Marker
Vice President of Transformation
Recent News
Company data provided by crunchbase