TransCore · 19 hours ago
Senior Technical Writer
Nashville, Tennessee, United States
Full-time
Onsite
Senior Level
5+ years expTransCore, a subsidiary of ST Engineering, is seeking an experienced and innovative Senior Technical Writer to join the Smart Mobility Ecosystems team in Nashville, TN. The role involves building a scalable knowledge base and transforming complex technical concepts into clear documentation for the Smart Mobility platform.
RFIDSoftwareTransportationTravel
Responsibilities
Build from Zero: Create comprehensive documentation, including API references, integration guides, and system architecture overviews
Collaborate on Architecture: Partner with corporate documentation stakeholders to establish and implement the Smart Mobility documentation strategy, including the information architecture, taxonomy, and navigation structure to ensure documentation is intuitive for users, scalable for the future, and consistent with corporate documentation
Enforce Standards: Work with corporate documentation leads to establish and maintain the segment style guide and documentation standards to ensure consistency in voice, tone, and terminology across all Smart Mobility products and the broader organization
Translate Complexity: Collaborate directly with engineering and product teams to translate highly technical specifications, code samples, and system logic into clear, digestible, and user-friendly resources
Deliver Market-Ready Content: Produce highly polished, market-ready developer documentation that aligns with product releases and ensures a seamless experience for external partners
Manage the Lifecycle: Own the continuous maintenance and auditing of the knowledge base, ensuring all content remains accurate and scalable as the product portfolio grows and the product evolves
Qualification
Required
Bachelor's degree in Technical Communications, English, Computer Science, or equivalent practical experience
5-8 years of experience as a Technical Writer in a software product environment
Proven experience producing API, SDK, and developer platform documentation
Proven experience establishing and implementing information architecture
Proven experience creating API references, developer portals, and integration guides for cloud services (preferably Azure)
Proficient in written and visual communications, including the ability to produce professional technical diagrams and visual flows
A portfolio of clear, concise technical writing that demonstrates the ability to explain complex topics to different audiences
Ability to interpret and document OpenAPI/Swagger specifications
Proficient in Microsoft365 (Word, PowerPoint, Teams, SharePoint)
Preferred
Desired familiarity with Confluence, Azure, Visio, Figma, Kiro
Company
TransCore
Transcore is a transportation service provider that develops solutions for open road tolling.
1001-5000 employees
H1B Sponsorship
TransCore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2023 (5)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2021-09-03Acquired
2012-07-13Grant
Leadership Team
Whitt Hall
President & Chief Executive Officer
Gary Bucciarelli
Executive Vice President and Chief Financial Officer
Recent News
2026-01-15
Company data provided by crunchbase