Ultimate Staffing · 10 hours ago
Banking Customer Service Representative
Ultimate Staffing Services is actively seeking a dedicated and personable Banking Customer Service Representative to join their client's team in San Diego. This position requires an enthusiastic individual who can handle member interactions with professionalism and care.
Responsibilities
Manage inbound customer calls in call queue
Resolve customer issues efficiently and effectively
Perform data entry tasks with accuracy
Provide a positive and welcoming environment for all current and potential customers
Direct calls to the appropriate department for further assistance
Identify and field sales opportunities when applicable
Complete customer transactions as needed
Qualification
Required
High School Diploma is required
6 months to 3 years of Banking and/or Call Center experience
Experience with MS Outlook, Teams and Five 9 CRM System
Preferred
Bilingual in English & Spanish is a plus
Benefits
Medical
Dental
Vision