Diversified Botanics · 1 day ago
Sales Operations & Customer Success Associate
Diversified Botanics operates at the intersection of wellness and operational rigor, building products and processes that emphasize precision and accountability. The Sales Operations & Customer Success Associate role is designed as a development seat to support sales execution and customer success across the organization.
BiopharmaBiotechnologyWellness
Responsibilities
Serve as a frontline point of contact for customer inquiries and support
Support sales operations through order management, account coordination, and issue resolution
Maintain accurate and timely data across CRM and internal systems
Learn Diversified Botanics’ products, processes, and operating standards end-to-end
Collaborate with Sales, Operations, and Customer Service teams to support execution
Complete structured development milestones tied to expanded responsibility
Qualification
Required
0–2 years of experience in customer service, sales support, or operations
Strong written and verbal communication skills
Comfort with structured systems, tools, and workflows
High ownership mentality and learning velocity
Alignment with our values: integrity, ownership, evidence, accountability, and velocity
Ability to manage multiple priorities with accuracy and professionalism
Willingness to learn systems, products, and processes quickly
Strong follow-through and responsiveness
Preferred
Exposure to CRM or ERP systems
Interest in building a long-term sales career
Experience in fast-paced, accountability-driven environments
Benefits
Health & Insurance Benefits
100% Company-Paid Premiums (Employees and Families)
Mental Wellness & Support
Fitness reimbursement: up to $1,000/year
Tuition reimbursement: up to $5,250/year
Professional development: up to $5,000/year
$150/month in Diversified Botanics product + 50% employee discount thereafter
Free meals, drinks, and celebration days
Discretionary quarterly bonus structure
401(k) with 100% match on the first 2%, 50% match on the next 4%
Company
Diversified Botanics
Diversified Botanics is a wellness company specializing in the development and manufacturing of botanical supplements.
Funding
Current Stage
Growth StageCompany data provided by crunchbase