Data Center Technician, DCC Communities jobs in United States
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Amazon · 21 hours ago

Data Center Technician, DCC Communities

Amazon is a leading company in cloud services, seeking a Data Center Technician to maintain their global cloud infrastructure. The role involves hardware repair, network troubleshooting, and ensuring seamless data center operations while collaborating with a diverse team.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer/server hardware troubleshootingNetwork troubleshootingData Center experienceTechnical certificationWork prioritizationEffective communicationOrganizational skills

Required

High school or equivalent diploma
1+ years of computer/server hardware troubleshooting or related IT experience
Ability to work on a flexible schedule including days, nights, and/or weekends
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
You will be required to work shift work that will include days/nights/weekends/holidays
You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area

Preferred

Experience managing work and priorities through a ticketing system
Experience working in a Data Center environment
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Understanding of network design, protocols and layer 1/2 troubleshooting

Benefits

EAP
Mental Health Support
Medical Advice Line
401(k) matching

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase