Norfolk & Dedham Insurance · 17 hours ago
Auto Claims Adjuster (N&D)
Dedham, Massachusetts, United States
Full-time
Hybrid
Entry Level
1+ years expNorfolk & Dedham Insurance is a claims-focused company seeking an Auto Claims Adjuster to join their team. The role involves representing the company while providing service to policyholders and agents, analyzing claims, investigating loss facts, and negotiating settlements.
Insurance
Responsibilities
Representing N&D® as a service oriented member of our claims team, responsiveness with policyholders and agents is of the utmost importance
Establishing timely contact with policy holders, claimants and witnesses following the report of a claim
Analyzing policy terms to ensure that the coverage sought applies to the loss event
Investigating loss facts to determine liability and to rule out fraud
Assessing appropriate damages and negotiating settlements
Monitoring vendor usage and controlling expense costs
Order police reports and speak with police officers to gain more knowledge on the claim
Send appropriate emails to policyholders, agents, and attorneys
Draft up letters to send out for coverage denials
Report claims to other insurance carriers for subrogation purposes
Qualification
Required
be driven and interested in progressively more complex roles within the organization
experience working in a customer service field
Bachelors Degree
be comfortable engaging in negotiations with consumers and attorneys
possess strong interpersonal, oral and written communication skills
possess the ability to work independently and in a team environment
be proficient in Word, Excel & Outlook
Preferred
1 or more years of claims experience
Benefits
Medical, dental, vision & life insurance
Hybrid-pension
401(k) with match
Complimentary on-site café
Fitness center
Free parking
Company
Norfolk & Dedham Insurance
Norfolk & Dedham Insurance has been protecting homes, autos, and businesses since 1825. Rated "A Excellent" for financial strength by A.M.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joel Murray, CPCU
President and CEO, Board Chair
Alex Butensky, FCAS
Senior Vice President, CFO & Chief Actuary
Company data provided by crunchbase