Festival Foods · 7 hours ago
Deli Department Manager
WI
Full-time
Onsite
Mid, Senior Level
5+ years expFestival Foods is a Wisconsin grocer committed to exceptional service and community engagement. The Deli Department Manager will lead the deli team, ensuring guest satisfaction and operational excellence while developing associates and managing deli operations.
CommunitiesFood and Beverage
Responsibilities
Lead, support, and reinforce Festival Foods culture and performance expectations. Provide thorough and consistent training for new and current deli associates, manage staff schedules, and support associates’ professional development. Conduct performance reviews and provide coaching to enhance team performance
Partner with Human Resources to recruit and interview candidates, extend job offers, and manage staffing levels. Ensure effective onboarding and retention strategies, including follow-up training at 30, 60, and 90 days post-hire
Oversee deli labor goals, inventory management, and pricing accuracy. Place orders with vendors for special and holiday items and maintain proper signage throughout the deli department
Address guest concerns, resolve issues, and ensure exceptional service by living the boomerang principle. Contribute to the overall cleanliness and organization of the deli department
Manage gross profit goals, shrink control, and ensure adherence to all safety, food safety, and company policies. Document policy violations and conduct corrective actions in collaboration with HR and Store Director
Prepare coaching sessions, performance reviews, and other documentation. Ensure accurate timekeeping and attendance records for deli associates
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned
Qualification
Required
Exceptional interpersonal and communication skills
Ability to effectively lead and collaborate with a diverse team in a fast-paced environment
Strong understanding of retail food business, perishable department operations, and merchandising
Proficiency in technology and computer use
Comprehensive knowledge of safety requirements and company policies
Ability to apply safety training and operate equipment such as hand jacks, slicers, and fryers
Must have or obtain a WI Certified Food Manager License (certification cost covered by Festival Foods)
Regular, timely attendance in compliance with the work schedule
Adequate notice to find a replacement for occasional absences
Stand in one place for a long period of time, bend, stoop, and kneel regularly
Full range of upper body motion
Lifting up to 50 pounds on a frequent basis
May be exposed to varying temperatures such as refrigerators, freezers, kitchens and sales floor
Preferred
High School Education or equivalent
At least 5 years of leadership experience (including 2 years in a managerial role)
Experience in retail, restaurant, or food service
Benefits
Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
Company
Festival Foods
Festival Foods and our associates believe in community involvement, volunteerism, and Servant Leadership.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-09-16Acquired
Recent News
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