Azusa Pacific University · 10 hours ago
Program Manager - Military and Veterans Center
Azusa, CA
Full-time
Onsite
Mid Level
$25.94/hr - $29.83/hr
3+ years expAzusa Pacific University is a Christ-centered institution that is seeking a Program Manager for the Military and Veterans Center. This role serves as the central coordinator for programs and initiatives aimed at supporting military-connected students, with responsibilities including program management, administrative support, customer service, and communications management.
Education
Responsibilities
Plan, implement, manage, and assess MVC programs, initiatives, and services that support military-connected students across the university
Coordinate cross-departmental efforts to ensure integrated and responsive services for MC students within academic, enrollment, and student services functions
Develop needs-based program solutions aligned with military-connected student populations, university priorities, and regional, online, or campus-based delivery models
Oversee the planning and execution of orientations, workshops, leadership development opportunities, community-building activities, and ceremonial events for MC students
Lead and manage partnerships with the Veterans Advisory Board and the Veteran Student Success Team, including meeting coordination, documentation, and follow-up actions
Provide primary administrative support for the Executive Director of the Military & Veterans Center and affiliated campus leaders
Manage calendars, scheduling, correspondence, meeting logistics, agendas, minutes, and follow-up communications
Prepare reports, presentations, program documentation, and internal communications related to MVC initiatives and outcomes
Track priorities, deadlines, and deliverables across programs, partnerships, and grant-related activities to ensure timely execution
Serve as a primary point of contact for military-connected students, families, faculty, staff, and external partners engaging with the MVC
Provide individualized student advising, problem-solving assistance, and referrals related to academic, financial, and personal concerns
Deliver high-quality, responsive customer service through in-person, phone, email, and virtual interactions
Foster a welcoming, inclusive, and supportive environment within the Military & Veterans Center
Manage MVC communications strategy, including social media platforms, website content updates, newsletters, and promotional materials
Partner closely with the Division of Strategic Engagement and Communication and the Public Relations department to ensure all social media content, marketing initiatives, and public-facing communications remain consistent with university messaging, branding, and APU editorial standards
Create, schedule, and monitor compliant content that highlights MVC programs, events, student achievements, and available resources
Coordinate approvals, timelines, and messaging alignment for campaigns, announcements, and outreach initiatives
Use engagement metrics and analytics to inform communication strategies and continuous improvement
Educate faculty and staff on the unique needs, strengths, and experiences of military-connected students
Develop and maintain relationships with campus stakeholders, Enrollment Management partners, community organizations, veteran service agencies, and external partners
Represent the Military & Veterans Center at campus events, meetings, and community engagements as appropriate
Qualification
Required
Bachelor's degree required
Three to five years of experience with higher education student services programs
Experience working with military-connected or veteran populations
Experience with student services, customer service, or advising environments
Proficiency with social media platforms, content management, and digital communications
Cultural competency and understanding of military-connected student experiences
Strong written and verbal communication skills
Must be collaborative and an effective team member and team builder
Strong program management, organizational, and project coordination skills
Demonstrated ability to provide executive-level administrative support
Excellent written, verbal, and interpersonal communication skills
Ability to manage multiple priorities, deadlines, and stakeholders with professionalism and discretion
Possess a high level of initiative
Ability to learn, retain, and document procedures and policy information
Ability to cope with regular interruptions
In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students
Requires repetitive motion and sitting at computer keyboard for extended periods of time
Hearing and speaking on the telephone
Meetings may require walking and/or driving to various university locations
Availability to drive and travel locally and on occasion, nationally. Must be currently licensed to drive in the state of California
Ability to pull, push, bend, grasp, reach and lift up to 20 lbs
Ability to climb stairs multiple times in a work day
Computer monitor and reading
Proficient in Google Apps., Microsoft Office, Word, and Excel, proficient in social media platforms
Preferred
Master's degree preferred
Knowledge of PeopleSoft software preferred
Benefits
Competitive benefits package
Company
Azusa Pacific University
Azusa Pacific University is a university creating a place for Christian education to form the training School for Christian Workers.
1001-5000 employees
H1B Sponsorship
Azusa Pacific University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.15MKey Investors
National Endowment for the Humanities (NEH)
2023-01-10Grant· $0.15M
Leadership Team
Kirk Bernal, PHR
Human Resources Business Partner
Leslie C.
Human Resources Business Partner
Recent News
2025-09-23
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