Golden 1 Credit Union · 3 hours ago
IT - EP - Lending - Business Systems Analyst II
United States
Full-time
Remote
Mid, Senior Level
$84K/yr - $95K/yr
4+ years expGolden 1 Credit Union is seeking a Business Systems Analyst II who will engage with various business units to translate business needs into quality software solutions. The role involves assisting in the design, development, and implementation of solutions while providing operational support for enterprise-wide software solutions.
BankingFinanceFinancial Services
Responsibilities
Oversees all aspects of the Software Development Lifecycle for enterprise-wide software solutions by reviewing, analyzing, and creating detailed documentation of business unit needs, including workflow, program functions, and steps required to implement technical business processes
Drives efficient and effective joint business/IT requirements and solution discussions in addition to stakeholder review meetings
Provide high-quality analytical system solutions for key stakeholders
Identifies software functional gaps and opportunities of improvement
Collaborates with product owners to create product backlog by using Agile practices
Creates user stories with relevant acceptance criteria
Participates with the implementation of projects as technical subject matter expert from beginning to completion
Participate in scrum events such as daily scrums, sprint planning, backlog refinement, sprint retrospective and reviews
Supports Agile practices and encourages the improvement of service
Designs, creates, and documents process flows, technical requirements list, specifications, diagrams, scenarios, mockups, and/or models for the development team using Visio, MS Word, Excel, PDF, SharePoint, and other like tools
Provide Tier 2 application support to uphold day-to-day business line operations, including the resolution of all internal tickets to a timely and successful resolution for all Enterprise-wide managed software solutions
Troubleshoots issues, assists in triage, and assesses risk and serves as escalation points for incident management
Manage administrative functions such as, but not limited to customizations of forms, fields, reports and create saved searches, dashboards, workflows, role-based access management and reporting support
Effectively work to resolve business line application requests or reported issues through effective listening skills, positive action, information gathering and/or ticket escalation
Keep application users regularly informed on progress and resolution for all application issues reported and in alignment with internal service level agreements using clear communication
Collaborate and coordinate with third-party service providers or other internal technical teams to address software needs-based solutions and production issues with implemented resolutions and consistent follow-up
Establish and maintain strong working relationships with business line, other internal technical teams, and third-party service providers needed to improve Enterprise-wide software solutions
Participate in on-call support for critical response to after hour application impairments or major outages as needed
Qualification
Required
Minimum two-year degree in Information Technology, Project Management or Business Administration required, or 2 years of experience
Bachelor's degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred with 2+ years of experience
Equivalent work experience may be considered in lieu of a 2-year degree
Four years or more experience in financial or health services, including technical business analysis, product development and process improvement
Experience working in an Agile environment or Azure eco system (DevOps) strongly desired
Knowledge of commonly used financial industry concepts, practices, and guidelines
Knowledge of existing Credit Union products, services and overall operational guidelines, especially as it relates to various delivery channels
Excellent oral communication, presentation and technical writing skills
Strong research, technical analysis, planning and organizational skills
Ability to use logical reasoning when interpreting facts
Experience with medium to large enterprise software systems, as well as the ability to learn new systems quickly
Ability to analyze and document complex technical business processes
Ability to make observations, examinations, evaluations and recommendations
Ability to execute projects and direct team members to implement system upgrades and enhancements
Strong PC skills
Preferred
Agile certifications preferred
Company
Golden 1 Credit Union
Golden 1 Credit Union is a financial cooperative that offers checking, savings, home loan, investment, insurance and online services.
1001-5000 employees
H1B Sponsorship
Golden 1 Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Allyson Hill, CPA
Senior Vice President, Chief Financial Officer
Joseph Harrison, CPA (Oregon), CRCM, CIA, CAMS, CFE
Senior Vice President - Chief Compliance Officer
Recent News
The Business Journal
2025-10-04
2025-10-02
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