WRS Health · 19 hours ago
Technical Product Owner
WRS Health is a leading provider of integrated cloud-based EMR and practice management solutions. The Technical Product Owner serves as a critical link between business objectives and technical execution, guiding the product lifecycle and ensuring alignment with strategic goals and user needs.
BillingElectronic Health Record (EHR)Health CareHospitalMarketingMedicalSoftware
Responsibilities
Act as the primary contact for major system issues and product-related inquiries
Gather and document requirements from clients and internal stakeholders
Manage and prioritize the product backlog, ensuring readiness for development
Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings
Collaborate closely with developers and QA to ensure product quality, accurate implementation, and smooth releases
Communicate the value of new features to internal teams and clients
Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations
Maintain internal tools such as developer PTO and assignment trackers
Handle system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA)
Ensure ongoing compliance with healthcare regulations and industry standards
Managed structure and productivity of the manual testing team
Aligned testing timelines with product delivery schedules
Provided regular performance feedback
Directed MIPS Services in line with financial and strategic objectives
Ensured regulatory compliance and managed escalations
Coordinated with Reg-ent and leadership, delivered financial reporting, and trained new staff on MIPS-related tasks
Qualification
Required
Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies
Demonstrated ability to manage conflicting priorities, distinguish between critical roadblocks and distractions, and make sound decisions under pressure
Strong data-driven mindset with experience leveraging analytics to inform product decisions
Proactive and self-motivated, with the judgment to know when to seek guidance
Extensive experience gathering, documenting, and communicating detailed requirements, including functional, technical, reporting, and data needs
Exceptional communication skills, with the ability to influence and build consensus across diverse teams and stakeholders
Deep experience working in Agile environments, breaking down epics into actionable stories, and guiding teams through the software development lifecycle
Track record of successful technology product design, implementation, and delivery
Advanced analytical, problem-solving, and critical thinking abilities
Demonstrated leadership experience, including team management and mentoring
Proficiency with Jira and cloud-based architectures