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Endeavor Air · 5 hours ago

Director, Technical Services

Minneapolis, MN

Full-time

Onsite

Lead/Staff, Director/Executive

$130K/yr - $170K/yr

3+ years exp

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating regional jets across North America. The Director of Technical Services is responsible for leading innovation, safety, and reliability across the aircraft maintenance programs, overseeing engineering and maintenance strategies to ensure industry-leading safety and performance.

Aerospace

Responsibilities

Lead with vision Oversee Engineering, Fleet Reliability, Maintenance Programs, and Condition-Based Maintenance to ensure industry-leading safety and performance

Drive continuous improvement Optimize maintenance strategies to enhance reliability, reduce costs, and support operational excellence

Strengthen partnerships Serve as the primary technical liaison with OEMs and industry groups to influence best practices and product improvements

Empower teams Lead and develop a high-performing team of engineers, analysts, and managers to deliver results and foster innovation

Responsible for leading the Engineering, Fleet Reliability, Maintenance Programs, and Condition-Based Maintenance activities

Collaborates with the Maintenance, Supply Chain, Quality, Training, Planning and Technology organizations to achieve industry-leading safety, operational and reliability results

Determines objectives, formulates and controls plans, policies, and procedures relative to the maintenance, inspection, safety, and reliability of aircraft to ensure compliance with Federal Aviation Regulations and company requirements

Identifies opportunities to optimize the maintenance program to improve reliability and reduce cost while maintaining the highest levels of safety

Responsible for the supervision and guidance of managers, maintenance engineers, and reliability analysts

Responsible for the disposition of all incoming Airworthiness Directives, Service Bulletins, Service Newsletters, and Manual Revisions to determine applicability and initiation of appropriate program changes or Project Authorizations and FAA approvals as required

Supports the technical review of component repairs and drives product improvements relative to component reliability, adverse trends, and vendor performance

Responsible for cost analysis of aircraft and component repairs. Also develops budget recommendations based on engineering analysis

Ensures participation by the Engineering Department in industry working groups, in particular those related to operation of the Endeavor Air fleet

Primary technical interface and responsible for achieving and maintaining strong working relationships with applicable aircraft and component Original Equipment Manufacturers (OEM)

Other duties and projects, as assigned

Leads a team of +20 employees with 3 direct reports

Ethics and Values - Recognized as highly ethical leader internally and externally. Influential in the airline industry due to ethical reputation and way of doing business. Leads the organization as an active and visible servant leader - communicating the commitment and support that Endeavor leaders have to employee and business success

Knows Our Business - Knows our competition and what drives our market niche. Has expertise, experience, or connections that provide context for making wise and informed business decisions. Engages the organization in constructive problem-solving and encourages all employees to think creatively and use their expertise to continually solve problems, challenge assumptions, and prevent stagnation

Builds Trust and Decision Making - Communicates organizational changes and decisions in a thorough way - providing insight into rationales for decisions and allowing opportunity for questioning and challenge. Shows commitment to transparency and continual learning

Drive for Results by Inspiring Others - Understands that key measurements will drive results and works to identify those most critical to communicate priorities and allocate resources appropriately. Inspires support for the organization’s mission in the community and the industry. Articulates a vision for where the industry is going in the future by inspiring and mobilizing others to action

Know Your Team/Leading People - As a leader, proactively sees opportunities for talented and diverse staff to work with upper leadership to promote development and results. Communicates clear and consistent messages to reinforce priorities for employee engagement, inclusion, and development

Qualification

FAR Part 121 experienceFAA regulations knowledgeAircraft reliability programsEngineering processesFAA A&P licenseAnalytical skillsDiversityInclusionLeadership skillsCommunication skillsTeam management

Required

Proven leadership in a FAR Part 121 airline technical maintenance environment

Deep knowledge of FAA regulations, engineering processes, and aircraft reliability programs

A collaborative, analytical mindset with a passion for solving complex challenges

A servant leader who builds trust, inspires teams, and drives strategic outcomes