Tandem Care · 15 hours ago
Scheduling Coordinator (Home Care Operations)
United States
Full-time
Remote
Entry, Mid Level
$24/hr - $26/hr
2+ years expTandem Care is hiring a Scheduling Coordinator who thrives in fast-paced, real-time environments. This role is responsible for managing schedules, responding to caregiver call-outs, and ensuring clients are consistently supported.
Health CareHome Health CarePersonal Health
Responsibilities
Monitor daily schedules across all service lines to ensure all visits are staffed
Respond quickly to caregiver call-outs, late arrivals, time-off requests, and last-minute changes
Fill open shifts by communicating with available caregivers and confirming assignments
Pre-plan for known absences and high-risk shifts
Update scheduling systems and internal trackers in real time
Monitor and respond to caregiver texts, calls, emails, and chats throughout the day
Work closely with Operations, Staffing, and Recruiting to maintain coverage and backup plans
Identify coverage risks and make judgment calls in real time to prevent service failures
Qualification
Required
2+ years experience scheduling caregivers for a home care agency
Experience handling caregiver call-outs and real-time schedule changes
Comfortable working remotely in a fast-paced environment
Strong problem-solving skills and sound judgment
Benefits
Bonuses
Full benefits
Company
Tandem Care
Tandem Care delivers community-driven healthcare and personalized services directly to clients' homes.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Joshua Greer
Chairman & CEO
Recent News
2025-02-19
2025-02-19
2025-02-19
Company data provided by crunchbase