Elekta · 23 hours ago
Service & OF - Field Service
Louisiana - Home Based
Full-time
Onsite
Senior Level
5+ years expElekta is a company focused on improving and saving lives through advanced medical technologies. They are seeking a Senior Field Service Engineer to perform complex troubleshooting and repairs on medical equipment, ensuring high-quality customer service and adherence to company policies.
BiotechnologyHealth Care
Responsibilities
Independently perform complex troubleshooting and repairs on the designated modality with a 100% success rate of diagnosing the problem while working within the escalation procedure
Perform installations, calibrations, and preventative maintenance on their designated modality and two secondary modalities
Able to mentor Field Service Engineers in primary and secondary modalities
Able to train and sign off specific tasks for unqualified engineers
Assist in local project management
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical
Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation
Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams
Assist Dealers/End Users by troubleshooting equipment via the telephone
Identify/evaluate products and bring up to current manufacturing specifications
Prepare repair estimates and statements. Complete all paperwork associated with product logs and shipment
Instruct customers and staff in proper use of the equipment
Assist Sales/Customer Service with technical advice
Perform training seminars at home location and in the field when required
Keep up to date with the latest products
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other administrative functions as assigned
Ability to work outside their designated or secondary modality to solve technical problems
Parts inventory management (Part sales where applicable)
Provide product feedback to home office
Maintain all company-leased equipment, including company automobile, parts, and tools
Perform other related duties as assigned or requested
Incorporates Elekta Values into all department functions and responsibilities
Adhere to all Elekta directives, policies and procedures
Qualification
Required
Associate degree or equivalent experience preferably in Electronics, Physics or an associated discipline
Minimum of 5 years related field service experience and is Level 3 in primary modality along with Level 2 in two secondary modalities
Proven electrical, mechanical and computer skills
Possess a good mechanical aptitude
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters
A good understanding of Good Manufacturing Practice, including ESD requirements
Must have effective written and verbal communication skills
Exceptional customer service skills
Ability to represent the organization in a professional and positive manner
Ability to organize and prepare reports
Must be willing to travel when required and work independently
Uphold the Elekta's philosophy and all policies and procedures by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization
Must maintain an active driver's license in the home state
Company
Elekta
Elekta is a human care company pioneering significant innovations and clinical solutions for treating cancer and brain disorders.
1001-5000 employees
H1B Sponsorship
Elekta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (1)
2022 (8)
2021 (11)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-06-28IPO
Leadership Team
Jakob Just-Bomholt
President and Chief Executive Officer
Anming Gong
Executive Vice President
Recent News
MarketScreener
2025-12-12
MarketScreener
2025-12-12
Company data provided by crunchbase