tastytrade · 1 day ago
Overnight Trade Desk Representative
Chicago, IL
Full-time
Hybrid
Mid Level
$70K/yr - $90K/yr
3+ years exptastytrade is a fintech company focused on democratizing trading and empowering individual investors. As an Overnight Trade Desk Representative, you will provide essential trading support and risk monitoring for customers during US market overnight hours, handling various inquiries and ensuring customer protection.
FinanceFinancial ServicesFinTechTrading Platform
Responsibilities
Support futures, futures options, 24-hour broad-based index options, and 24-hour stock trading (extended hours and overnight sessions)
Handle complex multi-leg orders and resolve execution errors
Analyze customer positions and identify risk exposure
Monitor customer account risk during overnight sessions, identifying accounts approaching margin deficiencies or potential excessive risk
Perform proactive callouts to customers with excessive risk from overnight events (news events, economic data, geopolitical developments)
Conduct real-time firm risk surveillance for concentrated positions or unusual activity
Escalate critical situations to Margin and Risk team with detailed analysis
Serve as primary contact for urgent overnight customer issues
Provide detailed shift handoff reports on trading activity, risk events, and action items
Work independently with minimal supervision, making sound decisions using established policies
Coordinate with Technology, Compliance, Banking, and Margin teams on overnight incidents
Assist with account management, deposits, withdrawals, and crypto transfers
Troubleshoot order entry, connectivity, and technical issues
Educate customers on trading mechanics and risk management
Qualification
Required
FINRA SIE, Series 7, 63, and 3 Certified
3-5 years in high-volume customer service, trading operations, or trade desk role
3-5 years of hands-on experience with options, futures, and futures options
Deep understanding of derivatives execution, pricing models, and Greeks
Strong risk management skills using risk screening tools
Proven ability to work independently with minimal supervision
Excellent communication skills across phone, email, and chat
Self-motivated with strong ownership and accountability
Calm under pressure during market volatility and crisis situations
Diplomatic when delivering difficult messages (margin calls, liquidations)
Flexible and adaptable to changing overnight market conditions
Committed to an overnight schedule (Sunday-Thursday) with a minimum 1-year commitment before day-shift consideration
Overall, a dependable and trustworthy individual
Preferred
FINRA Series 3 preferred (or willing to obtain within 60 days of start date)
Experience conducting risk callouts in high-stress situations
Knowledge of Regulation T, portfolio margin, and SPAN methodologies
Familiarity with extended hours trading (pre-market, 24-hour, after-hours)
Proficient with Salesforce, Slack, and Microsoft Products
Benefits
Performance Bonuses
Stock Purchase Options
401k Plan
Medical/Dental/Vision Benefits
Continued Education Support
20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
10 Paid Sick Days
Gym Membership Reimbursement
Commuter Benefits
Pet Insurance
Wellness & Mental Health Programs
Charitable Donation Matching
Two Paid Volunteer Days Off
Daily catered lunch when in the office
Full kitchen with snacks and beverages
In-building gym
Shuttle to/from Metra
Company
tastytrade
Trade options, stock, and futures at one of the premiere brokerage firms in the industry.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-01-21Acquired
2020-01-01Private Equity
Leadership Team
Scott Sheridan
CEO
C
Christopher Ingebrigtsen
Chief Technology Officer
Recent News
2025-11-01
2025-10-31
Investor's Business Daily
2025-10-10
Company data provided by crunchbase