Network Operations Center Technician jobs in United States
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NLB Services · 9 hours ago

Network Operations Center Technician

positionAllen, TX
timeContract
remoteOnsite
seniorityEntry Level
date1+ years exp

NLB Services is seeking a 911 NOC Technician to monitor and maintain computer networks and systems. The role involves ensuring the stability of telecommunications infrastructure and responding to network alerts while coordinating with field technicians and engineers.

AnalyticsConsultingRecruiting
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Jyoti Negi
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Responsibilities

Monitor and maintain computer networks and systems
Ensure stability of telecommunications infrastructure
Respond to network alerts and troubleshoot issues
Perform regular network performance checks
Coordinate with field technicians and engineers
Maintain records of outages and quality control
Execute incident response for remote/cloud operations
Manage ServiceNow Incident, Change, and Problem Management
Conduct remote network surveillance and event response
Triage and resolve incidents within SLA timelines
Collaborate with SMEs for complex troubleshooting
Provide customer-facing support via phone, email, and portal
Communicate with stakeholders during service-impacting events
Manage vendor tickets effectively

Qualification

IP networkingNetwork monitoring toolsVPNBGPMPLSSIPNetwork diagrams interpretationNetwork+ certificationCisco CCST/CCNA certificationITIL certificationAWS Cloud surveillanceAnalytical skillsDocumentation skillsPerform under pressure

Required

Strong knowledge of IP networking and protocols
Experience with network monitoring tools
1+ years troubleshooting IP connectivity and hardware errors
Proficiency in VPN, BGP, MPLS, SIP
Ability to interpret network diagrams (e.g., Visio)
Strong analytical and documentation skills
Ability to perform under pressure and respond quickly

Preferred

Experience in Network Operations or Telecom
Certifications: Network+, Cisco CCST/CCNA
ITIL Certification
Experience with AWS Cloud surveillance

Company

NLB Services

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NLB Services is a fast growing consulting, analytics and digital transformation company.
dateFounded in 2007
location
Alpharetta, Georgia, USA
people-size5001-10000 employees
web-link
https://www.nlbservices.com/

H1B Sponsorship

NLB Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (10)

Funding

Current Stage
Late Stage

Leadership Team

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Sachin Alug
Founder and Chief Executive Officer
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Abhilash Raghavan
Chief Business Officer
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Company data provided by crunchbase