Kaleidoscope ABA Autism Therapy Services · 9 hours ago
Program Coordinator
Kaleidoscope ABA Autism Therapy Services is an established organization dedicated to delivering therapeutic services to children with autism. The Program Coordinator will manage day-to-day staff and services, coordinate therapeutic services, and ensure effective communication among all relevant parties.
Child CareHealth CareTherapeutics
Responsibilities
Assess new referral service needs based on established criteria
Ensure children have proper insurance eligibility
Coordinate therapeutic services including collection of intake packet, coordinate with clinical staff and recruiting teams, maintain schedule of services
Maintain a schedule of key deadlines for each case
Work with clinical team to monitor the effectiveness of services. Reassess service needs
Maintain appropriate documentation of all care coordination/case management services provided in the electronic health record
Meet with the client and responsible parent within established parameter of the initial contact and maintain follow-up meetings weekly
Establish and maintain coordination with all relevant parties
Work collaboratively with the clinical treatment team (BCBA, LBS, BHT) to ensure services are coordinated
Coordinate weekly service schedules of assigned providers
Support the collection and verification of weekly services hours and documentation for appropriate billing
Qualification
Required
Bachelors Degree
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned
The individual must possess professional knowledge and experience regarding business operations, business growth and development, staff scheduling, personnel management, customer acquisition and other skills pertinent to operations
Display a high standard of ethical conduct and respect confidentiality principles
Exhibit honesty and integrity
Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner
5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation
Strong rapport-building skills and ability to manage staff
Sense of urgency
Ability to work independently towards assigned goals
Excellent time management and organization skills
Ability to manage multiple tasks, prioritize tasks, and meet deadlines
Attention to detail
The ability to administer processes across the center consistently
Superb communication skills
Ability to listen and communicate well with management, staff, and families/clients
Professional appearance and presentation required
Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill
Proficiency in using email and Outlook
Ability to keep accurate records, work in the database, use Excel, and track processes accurately
Exposure to constant or intermittent sounds is sufficient to cause distraction
Considerable stress may occur at times due to the pressure of meeting service requirements
Hours of work: 7:30a to 5:00p; must fulfill the duties of the position regardless of the number of hours worked
Must have the ability to read and respond to emails and accept calls outside of work hours
Preferred
Bachelor's degree in Marketing, Business Administration, or Healthcare Management, preferred
Experience building and retaining customers
5 to 7 years experience managing and developing staff preferred
Prior Practice Managers and Retail Managers are encouraged to apply
Benefits
Medical, Dental, and Vision Insurance through United Healthcare.
Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.
Long-Term Disability and Life Insurance.
401k with a 6% match and a two-year vesting schedule.
Weekly Pay each Thursday.
Company
Kaleidoscope ABA Autism Therapy Services
Kaleidoscope offers ABA Autism Therapy Services focused on pediatric age children in our centers or the child’s home.